Unit Head Process Improvement

About the Company Banking Description JD - Unit Head Process Improvement Position: Unit Head Process Improvement Reports to: Head System Process and Analytics Department: System Process and Analytics Job Grade: AVP 1 Location: Islamabad – Onsite Objective: We are seeking an experienced Unit Head Process Improvement to lead our efforts in identifying, analyzing, and implementing process enhancements across our organization. The ideal candidate will have a strong background in process improvement methodologies, a record of accomplishment of driving efficiency gains, and the ability to lead cross-functional teams towards operational excellence. Key Responsibilities:

1. Lead the process improvement initiatives by identifying opportunities, conducting assessments, and developing improvement plans.
2. Collaborate with stakeholders at all levels to understand current processes, gather requirements, and define improvement goals.
3. Utilize Lean Six Sigma or other relevant methodologies to analyze processes, identify root causes of inefficiencies, and develop solutions.
4. Facilitate workshops and brainstorming sessions to generate ideas and gain buy-in for process improvements.
5. Design and implement new processes or modifications to existing processes, ensuring alignment with organizational objectives and industry best practices.
6. Establish metrics and key performance indicators (KPIs) to monitor process performance and measure the impact of improvements.
7. Provide guidance and coaching to project teams and stakeholders on process improvement principles and practices.
8. Drive change management efforts to ensure successful adoption and sustainability of process improvements.
9. Prepare and present progress reports, project updates, and recommendations to senior management.

1. Degree in Business Administration, Operations Management, Information Technology, or a related field; Master’s degree preferred.
2. Proven experience of 6 years in process improvement, business analysis, or project management roles.
3. Strong understanding of lean methodologies, Six Sigma principles, and other process improvement frameworks.
4. Demonstrated experience leading cross-functional teams and driving organizational change.
5. Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
6. Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels of the organization.
7. Project management certification (e.g., PMP, Lean Six Sigma certification) is a plus.
8. Proficiency in process mapping and improvement tools/software (e.g., Visio, Minitab, Lean Six Sigma software).

1. Mobile Allowance
2. Provident Fund
3. Gratuity (3 years of service as a permanent employee)
4. Health insurance
5. Life insurance
6. OPT (One Basic Salary) Base is 60% of Gross Salary.
7. LFA (One Basic)
8. Maternity Leaves
9. Pay on Death – 5 Years Basic Salary.