Senior Product Manager

Product Strategy & Vision :- Define and own the product vision and roadmap for ClearlyRated's core offerings, ensuring alignment with the company's overall business goals. - Identify emerging market trends, customer needs, and competitive opportunities to shape ClearlyRated's product portfolio and drive innovation.- Collaborate closely with leadership to prioritize investments and allocate resources effectively.Customer-Centric Development :- Serve as the voice of the customer by conducting research, gathering feedback, and deeply understanding client pain points, business goals, and opportunities.- Create solutions that deliver measurable value to customers, helping them improve their customer experience, reputation management, and business performance.Execution & Delivery :- Lead the development and launch of key product features, ensuring timely delivery and exceptional quality.- Collaborate with engineering, design, marketing, and customer success teams to execute the roadmap and define go-to-market strategies. - Define detailed product requirements, user stories, and acceptance criteria to guide development.Data-Driven Decision Making :- Leverage data and analytics to measure product performance, identify opportunities for improvement, and drive decision-making. - Define and track key performance indicators (KPIs) to evaluate product success and user satisfaction.Leadership & Mentorship :- Serve as a mentor to other product managers, fostering a culture of excellence, collaboration, and continuous improvement.- Influence stakeholders at all levels to gain alignment and drive the successful adoption of product initiatives.Must-Have Skills and Experience :- 5+ years of experience in product management, with at least 3 years in a senior product management or leadership role.- Proven track record of managing the entire product lifecycle, from concept to launch and ongoing optimization.- Strong customer-centric mindset with the ability to translate customer feedback into impactful product solutions.- Exceptional communication and collaboration skills, with experience influencing stakeholders across all levels of an organization.- Expertise in Agile development methodologies and tools (e.g., JIRA, Confluence).- Solid analytical skills, with the ability to leverage data to inform decision-making and drive product improvements.Preferred Qualifications:- Experience in B2B SaaS, CX tools, reputation management, or survey platforms.- Familiarity with integrations into CRM platforms, social media, and analytics tools.- Hands-on experience with AI/ML-powered product features, especially in customer Experience, SEO, and sentiment analysis.- Previous experience scaling products and teams in a high-growth environment (ref:hirist.tech)