Valenta - Solutioning Head
Job details
Job description :Overview :The Head of Solutioning will be responsible for overseeing and managing a cross-functional team comprising Solution Architects, Project Managers, and Data Analytics experts. This role is key to bridging the gap between pre-sales business insights and effective, scalable solutions that align with customer needs. The ideal candidate will lead the solution design process, ensuring technical feasibility, timeline adherence, and delivery of high-quality solutions.Key Responsibilities :Leadership and Team Management :- Team Oversight : Manage and mentor Solution Architects, Project Managers, and the Data Analytics team, ensuring that all team members collaborate effectively to deliver high-quality solutions.- Cross-functional Collaboration : Serve as the key link between different teams, facilitating smooth communication and ensuring alignment across the entire solutioning process.- Skill Development : Foster an environment of continuous learning, ensuring that team members stay updated on the latest tools, technologies, and industry trends.Solution Design and Architecture :- Solution Architects : Lead the architectural design process by working closely with the Solution Architects to ensure all solutions are technically sound, scalable, and aligned with customer requirements.- Technical Feasibility : Validate the technical feasibility of proposed solutions, ensuring alignment with the team's capabilities and available resources.- Risk Management : Identify potential risks early in the design phase and work proactively to mitigate them.Project Management :- Project Managers : Oversee project planning, timeline creation, and resource allocation by working closely with Project Managers to ensure that all projects remain on track and within budget.- Milestone Tracking : Ensure that project milestones and KPIs are clearly defined and met, coordinating with team members to address any challenges that may arise.- Stakeholder Communication : Act as a point of contact between pre-sales teams, customers, and project managers to ensure that expectations are managed and deliverables are clearly defined.Data Analytics Integration :- Data Analytics Team : Guide the Data Analytics team in leveraging data-driven insights to enhance solution designs and optimize processes.- Strategic Use of Data : Ensure that analytics are effectively integrated into the overall solution, providing actionable insights to drive better decision-making and improve customer outcomes.- Continuous Improvement : Use data analytics to refine and optimize ongoing projects, adjusting strategies as necessary to meet evolving customer needs.Development and Delivery :- Development Oversight : Collaborate with developers and architects to ensure that solutions are built according to the final design and adhere to best practices.- Quality Control : Implement processes for iterative testing and validation throughout the development phase, ensuring that solutions meet the required standards before delivery.- Solution Delivery : Ensure that the final product is delivered on time, meets customer expectations, and is fully supported by comprehensive technical documentation and training materials.Handover and Post-Delivery Support :- Handover Management : Lead the formal handover process of completed solutions to customers or internal operations teams, ensuring thorough documentation and training support.- Customer Satisfaction : Manage post-delivery customer feedback, making sure that final adjustments are made to optimize the solution and ensure high satisfaction levels.- Ongoing Support : Coordinate any additional post-delivery support needed by the customer, ensuring smooth transitions and operational success.Key Requirements :- Proven leadership experience managing cross-functional teams (Solution Architects, Project Managers, and Data Analysts).- Deep understanding of solution design, architecture, and data analytics.- Strong project management experience with the ability to lead complex, multi-phase projects from conception to delivery.- Excellent communication and interpersonal skills, with a proven ability to collaborate across technical and non-technical teams.- Experience in managing risk and ensuring the technical feasibility of solutions.- Strong customer focus, ensuring solutions meet business and client expectations.Preferred Qualifications :- Bachelor's or Master's degree in a technical field (e.g, Computer Science, Data Analytics, Information Technology).- Experience with project management methodologies (e.g, Agile, Scrum, Waterfall).- Familiarity with automation technologies, data analytics, and cloud architecture.- Project management certification (PMP, PMI-ACP, etc.)- Strong analytical mindset with experience in data-driven decision-making (ref:hirist.tech)
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