Home India Hiring for Leading companies /Service Coordinator

Home India Hiring for Leading companies /Service Coordinator

Hiring for Leading companies /Service Coordinator

Full time at Acura Solution in India
Posted on January 1, 2025

Job details

  Here's the JD of Service Coordinator   Exp - 6 months to 1 year  Male candidate  location - Delhi NCR ( Preferable Gurgaon )2. Reception Service The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner. The ranges of services that are provided through reception are detailed below: Reception and security: • Meet and greet clients as they enter and leave the building • Notify clients of visitor arrival • Issue permanent and temporary visitor access passes • CCTV management • Security equipment operation • Key issue and control Conference and Meeting Rooms: • Manage booking and enter into Centre charge • Manage set-up of rooms and provision of materials • Manage request for audio-visual equipment • Manage request for catering and refreshments Help Desk • Receive, co-ordinate and monitor all requests for services and assistance • Provide up-to-date progress of request • Record the outcome and response time to request Switchboard Service • Switchboard operation to receive and transfer all incoming calls • Assist resident staff with general telephone enquiries Postal Services • Receive, sort and distribute incoming client mail to the post boxes • Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m • Record all post into Centre charge Courier Services • Arrange collection of small packages and items of urgent mail for clients • o Record all items into Centre chargeo Receive incoming courier deliveries for clients • Record faxes send out by the client and enter into Centre charge Taxi booking service • Manage booking of taxi/minicabs to collect clients and visitors 3. General Housekeeping – this includes bi-hourly floor checks making sure all floors are maintained to a high level of cleanliness. All kitchen and toilets are clean and tidy and fully stocked. 4. Client Services • Client move in and move out • Preparation and maintenance of client files • Client retention • Client care-building and maintaining client relationships • Dealing with all client enquiries and taking action • Secretarial and administrative duties as and when required • Management and maintenance of showrooms and standard room set up 5. General Admin work - this includes general files, typing, collecting invoices, delivery notes and purchase orders. Ensure welcome books are prepared and up to date. 6. Stock control and maintenance • Maintaining coffee and water supplies and ordering when necessary • Furniture audits 7. Marketing/Sales • Assisting with sales enquiries where possible and passing back information to the sales team • Assist in viewing by presenting switchboard counsel to potential clients • Assist in sales packs for BDM/SD’s 8. Attending daily, fortnightly and monthly team meetings – some of these may be held outside of normal office hours The details of this role may vary according to company needs and changes - amendments may be made wit hout notice. Health & Safety • To ensure that the company’s Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employeesresponsibilities. • Employees are reminded that they have a legal responsibility to take reasonable care for the heal th and safety of themselves and others by adopting the safe working practices given to them in either written o r verbal communication, such that they do not put themselves, fellow employees, clients or visitors at risk . • Duty of care for all business users. General Responsibilities • Understand and comply with all relevant company rules, agreements, policies and procedures. • Read and comply with instructions and directions as communicated via signs, notice boards and memos. • Conduct yourself, at all times, in a professional and responsible manner, promoting a good and pr oper image in accordance with company standard. "Service coordinator","Reception Service" Designation: Service Coordinator Vacancies: 1 Experience: 1.0 Year(s) - 1.0 Year(s)

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