High Jewelry Gallery Sales Manager (Taipei Based | Private Client | APAC)

High Jewelry Gallery Sales Manager (Taipei Based | Private Client | APAC)

• Team Development: Lead and develop the Gallery sales team, including Art Jewel Experts and Private Client Managers, to achieve business targets.
• Customer Service Excellence: Provide the highest level of customer service, ensuring guests are greeted and attended to for a superb experience.
• Market Insight Reporting: Deliver in-depth insights on international and local high jewelry markets, reporting performance, client feedback, and improvement recommendations.
• Client Relationship Building: Cultivate relationships with target clients, identifying and nurturing the client base to enhance engagement and loyalty within Taiwan.
• Gallery Presentation: Ensure the Gallery’s aesthetic aligns with the brand, overseeing immaculate presentation through effective opening and closing checklists.
• Inventory Accuracy: Liaise with inventory control to maintain accurate stock levels in the Gallery and ensure alignment with inventory systems.
• Administrative Coordination: Collaborate with corporate functions like IT and HR to ensure cohesive workflows and operational efficiency across the Gallery.
• Marketing Support: Support the Managing Director and global/regional marketing teams in retail planning and contribute to the annual strategic plan for Taiwan.
• Event Collaboration: Work with marketing on event planning within the region while maintaining the company’s Mission & Vision Statements and Core Values in all aspects.

• Education: A bachelor’s degree in business, marketing, or a related field; advanced degrees or specialized training in luxury goods preferred.
• Experience: Minimum of 5-7 years of sales experience in high-end retail or luxury jewelry, demonstrating a strong sales track record.
• Leadership Skills: Proven leadership and team management abilities, with experience in mentoring and developing sales staff for optimal performance.
• Client Management: Strong interpersonal skills and experience in managing high-net-worth clients, ensuring personalized service and effective relationship building.
• Communication Skills: Excellent verbal and written communication skills, essential for engaging clients and presenting products with confidence and clarity.
• Market Knowledge: In-depth understanding of the luxury jewelry market, including trends, competitors, and customer preferences to inform sales strategies.
• Sales Proficiency: Demonstrated ability to achieve and exceed sales targets, with strong negotiation skills and a customer-centric approach to selling.
• Analytical Skills: Strong analytical abilities for interpreting sales data, market trends, and customer feedback to optimize performance and strategy.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate client schedules and special events.
• Technical Skills: Proficiency in using retail management software and CRM systems to track sales, manage inventory, and enhance customer interactions.

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