Remote -Hotel Reservationist
Job details
We're on the lookout for an individual with a keen eye for detail and a customer-centric approach to join our team as a Hotel Reservationist. If you possess exceptional communication skills, exude a warm demeanor, and have a genuine passion for hospitality, we extend an invitation for you to join our team today! Responsibilities:
- Manage hotel reservations, handling inquiries, making bookings, and confirming room availability.
- Interact with guests via phone, email, and in-person, addressing reservation inquiries, changes, and cancellations.
- Assist guests during check-in and check-out, ensuring a seamless process and attending to special requests or concerns.
- Collect payment information, process reservations, and issue invoices or receipts as necessary.
- Remote position with a flexible work environment.
- Competitive commission package
- Travel perks and discounts for personal and professional travel.
- Free training.
- Familiarization (FAM) Trips.
- Supportive team.
- Excellent communication and interpersonal skills with a courteous and welcoming demeanor.
- Organizational and multitasking abilities.
- Attention to detail and accuracy.
- Ability to work independently and collaboratively as part of a team.
- Strong knowledge of travel destinations, attractions, and various travel products and services.
- Exceptional customer service and problem-solving abilities.
- Passion for travel and a desire to help others create memorable experiences.
- Must be 18 years or older.
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