People Services Manager

Job Responsibilities

• Lead and facilitate effective people strategy program with leaders and help them identify organizational issues/opportunities.
• Engage the leadership core team on a strategic level while retaining oversight on HR operational, payroll, engagement activities, and general administrative matters.
• Review, develop, and improvise HR policies to ensure they are current and aligned with business and employee needs.
• Collaborate with the international team on talent management strategy and the annual performance review process.
• Support annual performance appraisals, training needs, and feedback across the country in line with international HR standards & practices.
• Oversee the payroll process, ensuring accurate and timely processing of payroll transactions, including salary adjustments, bonus payments, benefits deductions, and statutory contributions.
• Stay abreast of changes in payroll laws and regulations and ensure compliance with all relevant legislation.
• Act as counsel to management on issues of employee and industrial relations.
• Build and foster a culture of employee engagement consistent with the company’s culture and values.
• Work with various government agencies to ensure compliance with local laws and regulations while protecting the company’s best interests.
• Work closely with the leadership team and peers in executing the culture agenda.
• Facilitate the process to grow internal cohesion and shared corporate culture.
• Ensure clear and consistent strategic alignment to facilitate leaders and top management in walking the talk.
• Provide support to managers to free the full human potential of their employees.
• Monitor the corporate culture evolution regularly.
• Secure structural alignment to ensure that the HR systems (HRIS) are consistent with the espoused corporate culture.
• Drive and organize activities that build the right culture within the business.
• Oversee the administrative function including office/building maintenance, general insurance, office supplies, employee traveling arrangements, work permits, etc.
• Any other task that may be assigned from time to time.

Minimum Qualifications

• Minimum bachelor's degree in Human Resource Management, Business Management, or equivalent.
• At least eight (8) years of HR experience, with the last five (5) years in a management position leading a team of HR professionals.
• Strong working knowledge of Malaysia’s employment laws and government regulations.
• Proven experience in payroll administration.
• In-depth knowledge of HR principles, practices, and regulations, including employment laws and payroll tax regulations.
• Strong understanding of payroll software systems and proficiency in MS Office applications, especially Excel.
• Experience in the healthcare industry is preferred.
• Stable track record in establishing HR strategies in an organization.
• Hands-on and operationally involved.
• Willing to travel and must possess own transport.
• Good interpersonal skills and people-oriented.
• Good verbal, written, and presentation skills.