Lead - Continuing Education (Bahasa Indonesia)

Responsibilities:

1. Responsible for the delivery and evaluation of soft & technical skills training on all aspects of client training; to prepare learners to perform job functions within predetermined KPIs/ performance standards.
2. Utilize appropriate delivery techniques in a blended/scenario/transmission/self-based learning environment.
3. Provide Coaching & Feedback and supervision during OJT/Nesting/TQ/Evolution.
4. Support Nesting/OJT/TQ/Evolution by observing, measuring and monitoring learners as needed.
5. Responsible for self-skilling & certification during periods of un-activity (classroom).
6. Develop non-classroom communication and training materials – for example, handouts etc.
7. Coordinate New Hire, Progression & Enhancement Training activity.
8. Assess participant and class performance in FT/CST & Nesting.
9. Participate in minor client interaction (include effective curriculum feedback and client visits).
10. Perform other related duties and assignments as required and as assigned by supervisor or manager.

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