MINI Sales Advisor
Full time
at TIME's group
in
Malaysia
Posted on December 31, 2024
Job details
Responsibilities:
- Develop and maintain good rapport with prospective and existing customers.
- Conduct market research to stay informed of industry trends and competition.
- Collaborate with other departments and teams, such as marketing and product development, to ensure customer satisfaction.
- Achieve individual sales targets and contribute to the branch sales target.
- Aptitude for negotiation and persuasion.
- Source and develop customers through multi-media marketing.
- Provide customers with information on financing alternatives whenever appropriate.
- Gain customers' loyalty and confidence by providing the greatest customer service achievable.
- Perform outbound cold calling.
- Participate and acquire new product knowledge.
- Attend and follow up on all sales inquiries.
- Understand customer needs and present offers and deals to customers.
- Resolve customer issues and provide advisory services.
- Promote a positive brand image, maintaining a high level of professionalism and commitment towards customer satisfaction.
- Contribute to the development of marketing strategies.
- Participate in road-shows, sales activities, and launching events.
- Handle objections and customer complaints efficiently and professionally.
- Perform indoor and outdoor sales campaigns and promotions as instructed by management.
- Ability to perform sales presentations, offer test drives, follow up, with a view of closing sales, and responsibility to perform car delivery.
- Carry out extra responsibilities as instructed by management whenever necessary.
Requirements:
- Minimum qualification: SPM/STPM/Diploma/Higher Diploma/Bachelor's Degree in any field.
- Fresh graduates are welcome to apply.
- Language proficiency: English (Mandatory); Bahasa Malaysia and Mandarin will be added advantages.
- Ability to work on weekends and a hectic roadshow schedule.
- Computer savvy; proactive on Instagram, Facebook, TikTok, or other Social Media Ads is an added advantage.
- Must have a driving license and possess own transport.
- Independent and target-focused; able to achieve goals with limited direct supervision.
- Required skills: Good interpersonal and communication skills, strong customer management abilities, self-motivated, responsible, target-driven, strong negotiation, and problem-solving skills.
- Working experience in sales and marketing and understanding of the automobile industry will be advantageous.
- Must be willing to work in PUCHONG/BUKIT TINGGI, KLANG/SETIA ALAM.
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years of experience do you have as a Sales Adviser?
- How many years of experience do you have in social media marketing?
- Do you have customer service experience?
- Do you have experience in a cold calls sales environment?
- Do you have experience in a sales role?
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