Job details
- Oversee and supervise laundry staff, providing guidance, training, and support to ensure they perform their duties efficiently and adhere to hotel policies and procedures.
- Monitor and maintain inventory levels for laundry supplies and equipment, and coordinate with the procurement department for timely replenishment.
- Ensure all laundry equipment is in good working condition and coordinate with the maintenance team to address any repair or maintenance needs.
- Implement and enforce proper laundry procedures, including sorting, washing, drying, folding, and pressing, to achieve high-quality standards.
- Regularly inspect the laundry process to ensure quality control and resolve any issues related to cleanliness, stains, and damage.
- Collaborate with the Housekeeping and Front Office departments to meet guest requests and resolve any laundry-related guest concerns promptly.
- Keep accurate records of laundry production, including the number of items processed, linen inventory, and maintenance reports.
- Implement cost-control measures to minimize laundry expenses while maintaining quality service.
- Adhere to health and safety regulations and maintain a clean and safe working environment for laundry staff.
- Stay updated on the latest laundry technologies, best practices, and industry trends to suggest process improvements and innovations.
- Proven experience in a supervisory role within a laundry or housekeeping department, preferably in a hotel or hospitality setting.
- Knowledge of laundry operations, including various fabrics, detergents, and laundry equipment.
- Strong leadership and interpersonal skills to effectively manage a team and collaborate with other departments.
- Excellent organizational skills and attention to detail to ensure laundry tasks are completed accurately and efficiently.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- Understanding of health and safety regulations related to laundry operations.
- Flexibility to work varying shifts, including weekends and holidays, as required by the business demands.
- Proficient computer skills to maintain records and communicate via email or digital platforms.
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Hiring company
AccorHotel
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