Job details
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Description
- Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions.
- Develop lead sources through prospecting, referrals, trace files, and cold calls.
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
- Conduct site inspections with prospective and existing clients.
- Develop and implement new sales strategies, tactics and action plans for account base.
- Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
- Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
- Electrical, internet, telecom, audio-visual and exhibit requirements
- Obtain guarantees of food and beverage events from Banquets and kitchen
- Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities.
- Maintain and update current account information records.
- Ensure rooming list is received 30 days prior to arrival with updated billing instructions.
- Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department.
- Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner.
- Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly.
- Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details.
- Maintain visibility throughout events and be the on-site client liaison.
- Follow up post-event to address any issues whilst soliciting return business.
- Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel.
- Prepare weekly, monthly, quarterly and annual reports as required.
Qualifications
- Diploma in Tourism / Hospitality Management / Events Management.
- Minimum 3 years of experience in group, catering and conference sales or 1 year of experience in a similar capacity with proven track record.
- Excellent reading, writing and oral proficiency in Thai and English language.
- Proficient in MS Excel, Word, & PowerPoint.
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