Job details
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss. Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East’s only wellness center in a resort setting, spread across lush botanical gardens.
Job Description
KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:- Ensure that the beach truck and equipment is clean on a daily basis according to the Anantara Standards.
- Ensure that the beach truck is washed down after every use and cleaned once per week, as per truck operational manual.
- Ensure all breakages and maintenance issues are reported to the management every day.
- Softening and levelling the sand on a daily basis and ensure the beach areas are looking spotless.
- Keep mileage records and repairs up-to-date.
- Ensure the vehicle is always fuelled and ready for use.
Recreation - Pool - Beach
- Perform Pools & Beach coverage tasks list.
- Follow all guidelines of the Recreation Department operational SOPs and task lists as provided.
- Organize, clean and maintain the entire Recreation Area and back offices.
- Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Pool and Beach Supervisor or Activities Manager.
- Ensure that equipment is properly cleaned, stored and is secure when not in use.
- Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times.
- Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning.
- Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty.
- Maintain complete knowledge and comply with all the companies and department policies and procedures.
- Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.
- Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously.
- Full understanding of the Recreation’s activities and events.
Services
- Provide amenities services to our hotel guests, as outlined in SOP or as directed by supervisor.
- Ensure that the amenities are always available for our guests.
Other Duties
- Perform all tasks as detailed in daily task list and check list.
- Full understanding of the Recreation Facilities and activities.
- Maintain cleanliness and tidiness of work area at all times.
- Participate in work-related project teams.
- Develop and maintain a strong working environment with the other departments.
- Have complete knowledge of the products and services offered by the hotel, particularly all sports and leisure activities and equipment in the hotel.
- Ensure proper accounting procedures are followed when collecting or charging fees for Recreation.
- Be prepared to assume other Recreation duties or responsibilities as requested by management.
- Drive revenues for the department.
Qualifications
Experience- Must have a valid driving license for heavy vehicles.
- Must have a minimum of 2 years’ experience in a similar position with Anantara or a similar company.
- High School Diploma or equivalent required.
- Must possess a current internationally recognized First Aid Certification.
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