Account Manager
Full time
at Justlife Home Services
in
Online
Posted on December 31, 2024
Job details
Justlife is rocking the region with its beautifully designed home services app and is looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? Come onboard and dedicate yourself to becoming #everydaybetter! Take over a key role as an Account Manager (Specialty) in the Business Development department, and be a part of this exciting adventure of never-ending growth and success. What we expect from you:
- Play a key role in acquiring and engaging the right set of partners on our portal and maintaining partnerships, operating as a single point of contact for all service providers.
- Effectively search for prospective clients and convert sales leads into long-term partnerships.
- Analyse daily partner and vertical performance, ensuring quality standards are maintained.
- Regularly meet with service providers/partners to review satisfaction, address feedback, and ensure the platform meets or exceeds expectations.
- Achieve short and long-term sales goals while implementing efficient processes.
- Inform and educate partners about new process implementations and follow up to ensure proper execution.
- Identify opportunities to grow existing client accounts and take necessary measures to close deals.
- Provide regular reports on sales activities, revenue performance, and client feedback to senior management and partners.
- Monitor account performance, track key metrics (e.g., service usage, renewals, and churn rates), and identify opportunities for growth.
- Coordinate with cross-functional departments to assist partners with their day-to-day queries.
- Be responsible for vertical performance, including owning demand and revenue targets.
- Act as the quality custodian of a vertical, ensuring an exceptional customer experience.
- Take ownership of Justlife’s growth by identifying creative new solutions and executing them to delight users and boost partner performance.
- A Bachelor’s degree from an accredited university.
- 3 to 4 years of relevant account management experience.
- Proven experience in negotiating, reviewing, and managing client and service provider requirements, contracts, policies, and procedures.
- A strong sense of initiative and personal leadership, with the ability to function independently in a fast-paced workplace.
- Ability to take initiative in a constantly changing work environment and adapt to a dynamic mindset.
- A data-driven decision-making mentality and sound business judgment through analytical thinking.
- Proactive, innovative, and creative, with the ability to think outside the box.
- Flexible working hours and remote working arrangements depending on the job.
- One-day extra vacation on your birthday with our JustHoliday!
- Free Justlife credits so you can enjoy our own services.
- Work reality escapes opportunities through team-building games, challenges, and many more activities.
- Working with a great team and entrepreneurial spirit.
- Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
- Never-ending growth and fast career development and internal career opportunities.
- A fair and objective Performance Management System.
- Ignition of the hero in you through our ‘JustHeroes’ Reward and Recognition Program.
- Availability of company discounts and gift vouchers.
- A bonus for every successful Employee Referral.
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