Senior/ Executive, Marketing (CRM)

Work with Head of Marketing & Sales to conceptualise Retention Promotions and Smart Rewards programmes to engage, build brand love and drive renewal contracts. Work with creative agencies to develop campaign messages and creatives. Manage comms calendar and communications to existing customers. Understand renewal cycles and provide monthly renewal and churn reports. Champion mobile app revamp project with developers and UX/UI designers. Review and update renewal journey periodically to enhance renewal propositions across all service and communication touchpoints. Conceptualise and generate engagement programmes to understand customer profile and behaviour. Work with DIT to ensure proper data collection, storage, reporting and usage of data points. Provide segmentation and customer profiling reports and insights quarterly. Requirements Minimum a Degree in Marketing or similar field. At least 2 years of experience in CRM/ loyalty marketing. Strong analytical skills. Able to work independently or as a team. All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Interested candidates may wish to email your resume in a detailed Word format to Jamie.lim@peopleprofilers.com We regret that only shortlisted candidates will be notified. 11 Collyer Quay, The Arcade, #13-01, Singapore 049317 EA License Number: 02C4944, EA Registration Number: R1433649 Required Skills: #J-18808-Ljbffr