Sales Data & Crm Marketing Analyst

WE’RE RECRUITING! As one of the UK’s fastest-growing MSPs, we’re on the lookout for a Sales Data & CRM Marketing Analyst to join us! Location : Cyberjaya, Malaysia Salary : Competitive Base + Benefits Job Type : Permanent, Full-time Hours : 40 hours per week primarily covering UK hours We seek a highly motivated Sales Data & CRM Marketing Analyst to support our sales and marketing teams in driving efficiency. Reporting to the Sales Operations Manager, the ideal candidate will manage and analyze CRM sales data, handle sales reporting, and oversee marketing campaigns and customer communications through Microsoft Dynamics. Responsible for Sales Data Management & Insights including :

• Oversee the daily management of Microsoft Dynamics CRM data, ensuring accuracy, integrity, and compliance with regulatory requirements.
• Generate accurate and timely sales reports on a weekly, monthly, and quarterly basis.
• Conduct regular data audits to identify and rectify any discrepancies or inconsistencies.
• Analyze sales data to identify trends, forecast future performance, and support strategic planning.
• Forward-thinking development – finding improvements and organizing change implementation with the Data Engineering Team.
• Identify ways to improve usage of the CRM (Microsoft Dynamics) through automating basic everyday tasks.

Responsible for Dynamics CRM Marketing including :

• Create marketing data segments to fulfill campaign specifications, including importing/exporting data from 3rd parties and managing the data journey while liaising with internal stakeholders to understand requirements.
• Create and deliver intelligent customer journeys, ensuring the data is accurate and consistently implementing best practices to achieve the highest levels of engagement.
• Provide metrics and reporting to the relevant teams on email/campaign performance and suggest optimization steps where necessary.
• Maintain marketing data (e.g., duplicate records, unsubscribes, prime contacts, lead journey/management, stagnant data).
• Ensure marketing data is of the highest quality and remains up-to-date by working with 3rd party data providers to enhance data.
• Develop whitespace analysis for proactive marketing campaign targeting.

What we are looking for :

• Experience using Microsoft Dynamics as a marketing CRM.
• Ability to work with large data sets with tight deadlines and handle ad-hoc projects.
• An organized, structured, motivated approach to work.
• Good communication skills and exceptional attention to detail.
• Advanced skills in Microsoft Excel.
• Desirable skills: Power BI.

About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today’s business landscape. More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! What you can expect from us in return At Nasstar, we think it’s important to look after our employees. In addition to a market standard pay, supportive teams and real chance to progress your career, we offer a range of benefits which include : Holiday : 20 days’ annual leave entitlement, plus public holidays Medical Insurance Enrolment : Will take place after probation is passed Shift, Travel & Parking Allowance Overtime : All staff are eligible for overtime (if required) Training : Comprehensive induction and training plan to ensure you have all of the necessary skills to be successful Office Location & Environment : Working in a modern new office with good facilities in the immediate location Reasons to choose a career with Nasstar : We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities : Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practising inclusion, and striving for equity, we aim to be a leader in our industry and a model for organisations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies : Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles. We welcome applications even if you don't think you match 100% of the role selection criteria. #J-18808-Ljbffr