Senior Quality Manager

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Responsibilities:

• Setting agreed clear requirement with customer through quality plan
• Define incoming inspection and procedure
• Driving zero defects for key indicators
• Conduct MRB meeting for IQA findings
• Ensures compliance of customer requirements, industry standard and safety at work place
• Primary interface with customers on quality related matter
• Lead activities to improve yield at customer incoming and reduce RMAs
• Participate and support regulatory and customer audits at site
• Drive Proactive Continuous Improvement on Yield & Quality Metrics
• Ensure effectiveness of pFMEA & CAPA
• Drive SQE and suppliers on incoming material's quality
• Driving the cross-functional team to deliver continual improvement activities for internal processes deliverables
• Build and Embed Quality Awareness in Operations
• Ensure effectiveness of training and inspections
• Educate operators and production associations on quality/compliance and procedure
• Provide Coaching & Supervision to QA engineers
• Provide Technical Guidance & Communications to Engineers/Technicians
• Guide engineers to respond effectively to customers' feedbacks/CAPA, follow up with quality metrics set in quality plan
• Prepare Quarterly Operations Review
• To identify and hire right talent, develop high performance and motivated/engaged team with right competencies and capabilities
• Define audits and surveys to ensure that all suppliers are meeting our business requirements to include flow down and quality standards
• Ability to execute supplier audit activities related to both validation and on-going management of quality execution capabilities.
• Supplier Performance Management and Development
• Monitoring, report and support of supplier quality metrics and performance. Responsible for supporting supplier corrective action and continuous improvement activities.
• Complement Site Operations in Supplier-related Activities
• Support sites on incoming inspection, problem part resolution through all phases of operations
• Facilitate reporting and notifying suppliers of cost-recovery requirements resulting from the need to contain, segregate or handle non-conforming parts
• Participates in customer-facing supplier quality activities
• Any additional task assigned by management

Job Requirements:

• Degree in Engineering or Applied Science with minimum 10 years’ working experience
• Good working knowledge of electronic assemblies, components, quality monitoring and improvement technique
• Experience in PCBA, box build in high mix low volume manufacturing
• Preferably managers specializing in Quality Control/Assurance and Supplier Quality as well
• Good discipline and attitude
• People management skill and quality mindset
• Industry background from Automation/Semiconductor/Aerospace/Medical are preferable

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• How many years' experience do you have in a quality control (QC) role?

Company Overview:

Consumer Electronics Manufacturing with more than 10,000 employees. Make a difference with Plexus. We are creators. Innovators. Engineering, manufacturing, supply chain and service experts passionate about building a better world. When you join Plexus, you’ll be part of a collaborative, imaginative team of problem-solvers. You’ll partner with leading companies across the globe to bring exciting, life-changing new technologies to their customers. Plexus is a global company where you can push the boundaries of innovation and discover your highest potential. You can deliver solutions to our customers through visionary products that protect lives, discover elusive answers, help people and cultures connect, and revolutionize how we experience the world around us. Whether you’re an experienced professional or skilled manufacturer, a recent graduate ready to make an impact or a student eager to gain hands-on internship experience — with a career at Plexus, you can make a real difference.

Perks and Benefits:

Medical, Miscellaneous allowance, Dental, Sports (e.g. Gym), Parking, Event Center, Employee Privilege Program, Meal Subsidy. #J-18808-Ljbffr