Field Service Engineer
Full time
at Honeywell International Inc.
in
Malaysia
Posted on December 30, 2024
Job details
Innovate to solve the world's most important challenges
THE FUTURE IS WHAT WE MAKE IT. Field Service Engineer (All Level) Kuala Lumpur, Malaysia Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.Key Responsibilities
- Validate customer requests
- Educate customers and field technicians
- Write documentation used by field technicians
- Ensure Right and Fast Delivery
WE VALUE
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Advanced Degree
- Good presentation skills
Additional Information
- JOB ID: req475039
- Category: Customer Experience
- Location: UOA Corporate Tower, Avenue 10, The Vertical, Bangsar South City, No. 8, Jalan Kerinchi, Kuala Lumpur, WILAYAH PERSEKUTUAN, 59200, Malaysia
- Nonexempt
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