Senior Service Sales
Full time
at Almajdouie
in
Saudi Arabia
Posted on December 30, 2024
Job details
Date Posted: 2024-12-12 Country: Saudi Arabia Location: Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia The role holder is responsible for supporting the service sales operations including negotiating new contracts, ensuring contract renewal, and implementing unit recovery strategies to grow the market share of Otis. The role holder is also responsible for validating that the terms and conditions are met during implementation by the operation team, and shall carry out his duties in accordance with the stipulated business policies and procedures. Core Responsibilities:
- Works under the guidance of the Manager – Service Sales to prepare maintenance contracts, negotiate and finalize agreements with clients based on established guidelines.
- Prepares estimates and issues quotations for additional repairs, upgrades of units, and modernization.
- Liaises with clients to negotiate maintenance contract renewals, ensuring all potential client risks are addressed under the renewal terms.
- Ensures critical actions on all contracts including “SPL - special contracts” are captured to minimize Otis's contractual risk.
- Executes sales strategies to recover lost units and actively pursues clients to ensure unit recovery on favorable terms for Otis.
- Develops a strong relationship with clients by regularly engaging with key contacts and understanding their needs.
- Coordinates with the Aftermarket and Service Department to ensure that the terms and conditions of all maintenance/repair/modernization agreements are implemented.
- Assists the Finance Department with the timely collection of payments based on contracting agreements.
- Maintains and updates the maintenance contracts database in the MIS system and provides periodic reports from this and other relevant sources to show the latest status of all contract activity.
- Executes sales operations with strict compliance to the quality procedures & ISO policies of the company.
- Drives the SOS growth in recapture units and increases market coverage.
- Establishes sales objectives by providing accurate forecasts month over month with a clear objective of achieving the individual annual plan by developing annual sales quotas for regions and territories.
- Develops strategic relations with main Contractors, Consultants & Key Accounts.
- Explores & hunts for new customers.
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