Customer Service Representative

Full time at a Laimoon Verified Company in Saudi Arabia

Posted on December 28, 2024

Job details

Position OverviewThis is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience. The successful candidate will handle inbound and outbound calls, respond to customer inquiries, and handle customer complaints. The Customer Service Representative will also need to communicate effectively across various departments to ensure prompt resolutions and escalate issues when necessary.Job TypeFull TimeWork Place TypeOn-SiteResponsibilitiesRespond to customer inquiriesProblem solvingProduct/service knowledgeFeedback collectionRequirementsExcellent customer service skills, with a proven track record of creating exceptional customer experiencesExperience in resolving customer issues and complaintsAbility to multitask and handle a high volume of calls and inquiriesProficient in using Microsoft Office Suite and customer service softwareExperience with inbound and outbound call center operationsStrong written and verbal communication skills in both English and Arabic

#J-18808-Ljbffr Customer Service

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