Staff Software Engineer - AIML

ServiceNow is the worlds most innovative company ranked #1 by Forbes. () . We are changing the way people work. With a serviceorientation toward the activities tasks and processes that make up daytoday work life we help the modern enterprise operate faster and be more scalable than ever before.  Join the Platform UX team and work with a talented group of developers building out next generation technologies in the ServiceNow cloud platform. Be responsible for the platform innovation architecture and features and that make ServiceNow a powerful platform used by many Fortune 500 companies. You will have the opportunity to work on exciting technologies:  Mobile & Web conversational UIs and largescale servers for platform products such as Virtual Agent Live Agent Connect Intelligent Work Routing & Assignment Visual Task Boards powered by Chat bots Machine Learning and Natural Language Processing (NLUNLG). What we are looking for: You are an experienced engineer that is passionate about

• building great user experiences
• or building enterprise grade systems for messaging
• or fullstack (both)

Passionate about new technologies and ready to push the boundaries of what is achievable. Enthusiastic about working in the latest technologies and/or passionate about developing large scale serverside technologies for collaboration platforms supporting rich conversational experiences blended with Artificial Intelligence. You are looking for challenges and opportunities.  You have the ability and desire to bring new ideas. You are a team player and will work with other experienced coworkers to help us evolve the technology stack to build modern and awesome conversational experience for our customers. You must possess a solid understanding of building amazing performant and scalable user interfaces/servers with large scale data an obsession with design aesthetics and engineering excellence. What you get to do in this role:

• Build highly interactive applications that can scale with application complexity
• Create tools libraries and frameworks for other developers to build upon
• Apply new technology and innovation to improve platform functionality
• Write highquality clean scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews Unit testing etc.)
• Collaborate with product owners to understand requirements and own the code from design to delivery.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Mentor colleagues and promote knowledgesharing.

Qualifications : In order to be successful in this role we need someone who has:

• Bachelors/Masters degree in Computer Science or a related discipline with 8 years of software industry experience for bachelors and 6 years for masters.
• Significant experience designing and implementing highly interactive and highvolume applications
• Expertise in backend technologies
  • Java Junit REST AJAX JSON HTML CSS and associated frameworks
  • JVM performance testing optimization and garbage collection
  • Relational databases SQL and frameworks like Spring Hibernate and frontend technologies
• • Solid JavaScript experience with React AngularJS Cycle.js Vue or other frontend frameworks
  • Competent in aspects of design usability crossbrowser compatibility and accessibility
• Experience in ML/Natural Language systems and Large Language Models including their applications in conversational AI and natural language processing.
• Strong written and verbal communication

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate! Remote Work : No Employment Type : Fulltime