Job details
Job Title**:Restaurant Host / Hostess / Guest Experience Expert**
Monthly Salary**:QAR 3,000 with FREE transportation and shared accommodation**
**Responsibilities**:
- Warmly welcome guests as they arrive at the restaurant.
- Manage the reservation system and ensure accurate and timely seating arrangements.
- Escort guests to their tables, providing menus and informing them of daily specials.
- Provide exceptional customer service by addressing guest inquiries and concerns promptly and professionally.
- Monitor and manage the flow of guests to ensure a smooth and enjoyable dining experience.
- Collaborate with servers, kitchen staff, and management to maintain open lines of communication.
- Relay important information to guests, such as wait times and daily specials.
- Answer phone calls and assist guests with reservations.
- Maintain an organized reservation book and communicate effectively with the kitchen and waitstaff regarding reservation details.
- Handle multiple tasks simultaneously, such as answering phones, assisting guests, and managing reservations.
- Remain calm and composed during busy periods to ensure efficient operation.
- Keep the hostess area clean, organized, and well-stocked with necessary supplies.
- Assist in maintaining the overall cleanliness and appearance of the restaurant.
**Requirements**:
- Previous experience in a customer service or hospitality role is preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle challenging situations with grace.
- Strong organizational skills and attention to detail.
- Knowledge of reservation systems and basic computer skills.
- Ability to stand for extended periods and work in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.
**Salary**: From QAR3,000.00 per month
Application Question(s):
- IMPORTANT! Please answer ALL the pre-screening questions. No or incomplete answer = No interview
- In which country are you currently located?
- Which country are you from? (Nationality)
- What is your age at the moment?
- Do you have a valid Qatar ID or only work / visit visa?
- Are you willing to change your visa sponsorship to our company? Yes or No?
- If you are selected to this role, how soon can you join our company? Please give minimum number of days. _____
- Did you read and do you confirm the duties and responsibilities we mentioned for this role? Yes or No?
- Do you have experience working as a hostess, receptionist, or in customer service before? Yes or No? If Yes, in which country and what was the business of that company?
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Hiring company
Confidential
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