Solution Architect - Order Management (OSS)

Solution Architect – Order Management (OSS) for Wholesale Fibre Broadband Location: [Insert Location or Remote Options] Employment Type: [Full-time/Contract] About Us: We are a dynamic and forward-thinking organization in the Wholesale Fibre Broadband industry, committed to delivering cutting-edge solutions that power the connectivity of tomorrow. Our team thrives on innovation, collaboration, and a passion for excellence in the OSS (Operations Support Systems) domain. We are currently seeking a skilled Solution Architect with deep expertise in Order Management systems to join our team and help us shape the future of fibre broadband. Role Overview: As a Solution Architect specializing in Order Management, you will play a pivotal role in designing, implementing, and optimizing OSS solutions that streamline and enhance the order lifecycle within the wholesale fibre broadband sector. You will collaborate with cross-functional teams, including business stakeholders, product managers, and technical teams, to ensure our solutions meet business needs, are scalable, and align with industry best practices. Key Responsibilities:

• Design and architect Order Management solutions within the OSS framework to meet the needs of the wholesale fibre broadband industry.
• Analyze and translate business requirements into technical specifications and high-level designs.
• Collaborate with stakeholders to define the end-to-end order lifecycle, including order capture, validation, provisioning, and fulfillment.
• Ensure solutions are scalable, modular, and aligned with industry standards and emerging technologies.
• Provide technical leadership and guidance to development teams during the implementation of solutions.
• Conduct system assessments, identify gaps, and recommend enhancements or new solutions.
• Ensure integration between Order Management systems and other OSS components such as inventory, service activation, and billing.
• Stay up-to-date with advancements in OSS technologies, fibre broadband trends, and order management practices.

• Proven experience as a Solution Architect, with a strong focus on Order Management in the OSS domain.
• In-depth knowledge of the wholesale fibre broadband industry and its operational requirements.
• Hands-on experience with OSS platforms and tools, particularly those related to order management, provisioning, and service orchestration.
• Strong understanding of integration methodologies (e.g., APIs, ESB, microservices) and system interoperability.
• Familiarity with industry standards and frameworks such as TM Forum (e.g., SID, eTOM, Open APIs).
• Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders.
• Strong analytical and problem-solving skills with a focus on delivering robust and innovative solutions.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degrees or certifications are a plus.

• Experience with specific Order Management platforms (e.g., Sigma, Oracle OSM, etc.)
• Knowledge of fibre broadband provisioning and service activation processes.
• Exposure to cloud-based OSS solutions and DevOps practices.
• Experience with agile methodologies and tools such as Jira or Confluence.

• Competitive salary and benefits package.
• Opportunity to work on impactful projects shaping the future of fibre broadband.
• A collaborative and inclusive work environment.
• Access to professional development and training programs.
• Flexible working arrangements to support work-life balance.