Manager - Centre for Professional and Continuing Education (60066)

Manager - Centre for Professional and Continuing Education (60066)

The Centre for Professional and Continuing Education (PACE) at Sunway University welcomes interested candidates to submit their resume for the above stated vacancy with the following job specifications: Responsibilities: The postholder will provide high-quality operational and management support for Accreditation of Prior Experiential Learning (APEL)-related processes and a diverse range of credit-/ non-credit-bearing professional and continuing education courses (conventional and open distance learning). The postholder is required to implement and support the business development aspects of new education development initiatives and manage their operational service infrastructure needs. The specific duties are as follows:

1. Strategic Planning in Administration and Support
   • Formulate, implement and review policies and procedures to enhance the operations of PACE and APEL-related processes.
   • Contribute ideas to the department’s strategic planning processes and operational plans.
   • Monitor and analyse industry trends and market changes.
   • Prepare relevant market forecasts and analytical reports.
   • Prepare and analyse data on student numbers for planning (e.g., staffing requirements, marketing, etc.).
2. Organisational Excellence
   • Ensure the provision of high-quality administrative services in support of academic staff and students, including resource planning and management, human resource administration, exam administration, events management and coordination, student administration processes and operations.
   • Identify, develop and promote best practices in administration.
   • Manage and maintain PACE-related databases to ensure the accuracy and integrity of programme information, student data, and enrolment records.
   • Ensure that risk management is conducted effectively.
3. Operational and Resource Management
   • Provide secretarial support to the centre.
   • Manage space and facilities allocation and utilisation, plan for future space requirements and communicate PACE’s needs to the Facilities Services Department.
   • Manage the operational provision of APEL admissions to University programmes.
   • Provide oversight of the Occupational Health Safety and Environment matters within PACE and ensure a safe environment for staff and students.
   • Maintain the technical infrastructure at PACE and ensure access to shared resources.
4. Records and Documentation
   • Draft, submit, and present performance and management reports.
   • Establish systems of records following University and external organisation (e.g., MQA) requirements.
   • Establish procedures of documentation as required for accreditation and audit purposes.
   • Contribute to non-routine documentation and database preparation as needed (e.g., for submission to internal and external stakeholders).
5. Budget and Financial Management
   • Contribute to and coordinate the development of the PACE’s budget.
   • Monitor PACE’s expenses and collection of fees, manage inventory, facilitate purchases, verify costs and receipts etc.
   • Forecast requirements, prepare budgets, schedule expenditures, analyse variances, and initiate corrective actions.
6. Marketing, Website and Service Delivery
   • Develop content for the promotion and branding of the programmes under PACE.
   • Maintain and update the information on PACE’s website.
   • Ensure high-quality study experience for all students through the delivery of accurate and timely services.
   • Ensure proper and systematic administration of student surveys, evaluations and related activities to provide the relevant academic leadership and staff with feedback from students for continuous improvement.
   • Promote PACE to the University community and external parties.
   • Undertake professional development activities as appropriate.

Requirements:

• Possess a Master’s Degree in Higher Education/ Educational Leadership/ Educational Administration/ Business/ Management, or relevant fields of studies.
• Experience with Learning Management Systems (LMS) and online learning technologies.
• Proficiency in database management software.
• Strong understanding of business management, financial, and leadership principles and successful experience in these areas.
• Excellent communication, interpersonal, leadership, coaching, and conflict-resolution skills.
• Excellent time and project management skills.
• Ability to analyse processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to the stakeholders.
• Tactful and excellent diplomacy skills to work with a wide range of stakeholders.
• Innovative and creative in delivering solutions and maintain high efficiency in job deliverables.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified. #J-18808-Ljbffr