Data Entry, Address Verification

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

• Utilize online tools to verify and accurately determine customer coordinates based on provided addresses.
• Work closely with team members to streamline and optimize coordinate verification procedures.
• Maintain a high level of accuracy and attention to detail in data entry processes.
• Respond promptly to any address-related inquiries or discrepancies.
• Meet established deadlines and contribute to the overall efficiency of delivery operations.
• Handle high-pressure situations calmly and effectively to ensure timely resolution of issues.
• Document and report any recurring address-related issues for continuous process improvement.
• Uphold confidentiality and data security standards throughout the verification process.

Requirements

• Strong attention to detail and accuracy in data entry.
• Ability to read and interpret addresses effectively.
• Ability to remain calm and focused in high-pressure situations.
• Basic computer literacy and familiarity with data entry software/tools.