IT Sales Director

Responsibilities: Client Relationship Management:

• Build and maintain strong relationships with key stakeholders for Strategic enterprise accounts
• Act as the primary point of contact for clients, ensuring their needs are met and expectations managed.
• Ability to map Client Stakeholders and prepare Value proposition while collaborating with the Service lines and Global Account management teams

• Oversee the entire account lifecycle, from onboarding to ongoing support.
• Develop and execute account strategies to drive growth and retention.
• Responsible for the Individual targets related to Revenue, Order Book, Margin and CSAT for the said accounts
• Collaborate with the Global Account Management and Delivery teams to grow the accounts

• Identify opportunities for upselling and cross-selling between IT and and services.
• Collaborate with sales, Service line SME’s and marketing teams to develop proposals and presentations.

• Coordinate with internal teams to ensure timely delivery of services.
• Work along with the delivery teams to manage project timelines, budgets, and resources effectively.

1. Performance Monitoring:

• Track and report on account performance metrics.
• Conduct regular reviews with clients to assess satisfaction and areas for improvement.

• 10+ yrs of experience in account management or client relationship roles, in manufacturing sector.
• Experience of Supply Chain, Oracle EBS will be preferred.

• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Analytical skills to assess client needs and develop strategic solutions.

• Bachelor’s degree in engineering with a preferable Business Management acumen.
• Advanced degrees or certifications in account management are advantageous.

• Location: Pune