Executive Assistant - Doha
Job details
Executive Assistant - Doha
Company: Oliver Wyman Description: Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Our clients are the CEOs and executive teams of the top Global 1000 companies. Job Overview: The provision of a bilingual (English/Arabic) executive level administrative support to 1-3 Partner level consultants, based out of the Doha office. Key Responsibilities: Business Development:- Build relationships with clients and clients EAs
- Understand the business goals and objectives of each supported Partner and help to push them forward proactively
- Lead the administrative support of RFPs/tender responses
- Maintain and update current list of contacts and business activities in CRM database
- Track and maintain sales activity/pipeline with each Partner
- Proactively spot clients that haven't been called upon and/or who need follow-up
- Execute requested follow-up calls for client mailings
- Assist the Marketing Department with the coordination of customized mailings
- Prepare letters, proposals, and other documents using Oliver Wyman formatting styles
- Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
- Proactively spot opportunities to add internal and external meetings; interviews, staff meetings
- Assist with scheduling for complex projects as requested by the Partner and/or project team
- Coordinate travel and accommodation, book cars, rail tickets, etc.
- Coordinate with mobility and HC to obtain relevant business visas/work permits
- Develop understanding of Partner scheduling and travel preferences
- Coordinate travel efficiently by grouping client meetings where possible
- Manage documents and project deliverables when requested
- Notify staffing and Practice EAs of extensions/re-negotiations
- Manage storage or disposal of confidential client information
- Act as central point of contact for all assigned Partner administrative needs, liaising with other support departments as necessary
- Prepare monthly timesheets for each assigned Partner
- Prepare all expense reports and/or delegate to a team assistant when necessary
- Request Purchase Orders (POs) as needed for relevant project teams
- Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners
- Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the Firm
- Provide training and support to new EAs
- Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team
- At least three years' experience working in a similar role.
- Experience in financial services, management consultancy and/or a professional services environment is a plus.
- Advanced Word, PowerPoint, and Outlook skills; comfortable with Excel
- Creative problem solving
- Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint is a plus but not necessary
- English and Arabic - required
- Positive and proactive while still being collaborative
- Highly organized and detail-oriented, yet operates well within a team, as well as independently
- Professional, tactful, and able to engage with colleagues at all levels in the firm
- Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal
- Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
- Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment
- Maturity, poise, and judgment
- Ability to maintain and respect confidentiality
- Ability to think strategically and contribute to the development of departmental model
- Ability to manage a heavy work volume and meet deadlines in an extremely fast-paced environment
- Ability to undertake projects and produce quality and timely results
- Self-starter, strong initiative, confidence, and ability to work with little guidance
- Collaborative team player
- Positive attitude, sense of fun is collegial and friendly
- Ability to juggle several tasks at once, prioritize and manage own time
- Methodical, organized, and excellent attention to detail
- Flexible attitude: embraces change, hard-working, cost-conscious, and results-driven
- We're individuals who are self-starting, motivated, energetic, and entrepreneurial about what we do
- We have the common aspiration to have an impact, leave a legacy, and change the world
- We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
- We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
- We value people whose lives balance work and non-work activities
- We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business
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