eXcell | Data Center Technician (3rd shift) GA
Job details
Take your career to the next level with CompucomStaffing . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program. Our global client is looking for a strong Data Center Technician to work onsite at their world-class data center in Alpharetta, GA. This role is a weekday, 3rd Shift position on Wednesday and Thursday 10pm - 6:30am, Friday and Saturday 6pm - 6:30am . Duties and Responsibilities:
- Work primarily on decoms and reclaim work, installations, and break fix.
- Coordinate with and take direction from the Client Facilities team(s)
- Complete work orders within mutually agreed service windows
- Confirm that the Change Control policies are fully adhered to for all work orders and other data center related activities
- Install hardware and provide connectivity according to Client provided standards
- Install, configure, and prepare servers for operating system loads
- Build, test, and run cables between devices, peripherals, and network demarcation points
- Manage the shipping of old equipment and the delivery of new equipment and maintain tracking information
- Maintain records for assets so that all moves, adds, deletes, and changes are properly tracked and recorded
- Maintain remote access connections into the data center environment
- Assist Client Level 2 and Level 3 support teams in troubleshooting hardware / network issues
- Provide onsite hands and feet support
- Verify status lights on servers and network connections
- Perform low-level repairs; e.g., swap drives
- Install and maintain cabling following published standards
- Validate that all system placements follow space allocation plans
- Monitor the data center infrastructure for normal operation including, but not limited to, water leaks, abnormal sounds, and hot spots within the room, and report any deviation from standards set by the Client
- Submit requests to maintenance and contact agents for various activities related to facilities and infrastructure
- Coordinate the installation of new or changed power requirements with the Client Facilities team(s)
- Maintain site facilities needs according to health and safety requirements as directed
- Maintain data centers and all workspaces associated with the data center in a clean and professional manner
- Support unstaffed tertiary data centers as requested by the Client
- Strong communication skills
- Able to take direction from the DC team lead / program manager
- Interface with client's staff
- Be capable / highly efficient with speaking, reading, and writing fluid English
- Technical skills in various compute / network technologies, including:
- Clustering concepts
- Hardware (Physical Support): Servers, Blade Systems, Network Switches, Network Firewalls, Assorted Network Gear, Basic Understanding of SAN / NAS connectivity & topology
- Hardware (Logical Support): Basic understanding of operating systems, asset logon capabilities (as per requests), ILO / management configuration capabilities
- Network topology & redundancy
- Structured & RTS Cabling: design, buildout, troubleshooting / diagnostics & best practices
- Rack layouts / management, for capacity planning/management
- In-rack power distribution (i.e. PDU's, CDU's, UPS's)
- Strong analytical skills
- Data center operations experience
- Inventory management (asset & infrastructure based)
- Good incident / problem solving skillset
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