Delivery Director

About Forsys: Forsys Inc. is a leader in Lead-to-Revenue transformation, combining strategy, technology, and business transformation to drive growth. With a team of over 600 professionals spread across the US, India, UK, Colombia, and Brazil, and headquartered in the Bay Area, Forsys epitomizes innovation and excellence. Our role as an implementation partner for major vendors like Conga, Salesforce and Oracle; an incubator for pioneering ideas and solutions positions us uniquely in the consulting industry. We are dedicated to unlocking new revenue streams for our clients and fostering a culture of innovation. Discover our vision and the impact we’re making at forsysinc.com Job Summary: The Director - Salesforce, will be responsible for overseeing the planning, execution, and delivery of Salesforce-related projects and services. This role involves managing a team of Salesforce professionals, coordinating with stakeholders, and ensuring that projects are delivered on time, within scope, and within budget. Key Responsibilities:

• Responsible for managing one/multiple program managers/engagement managers
• Client program leadership management, escalation point for a program
• Reviews and guide program teams on complex development projects
• Leads and mentor for internal teams
• Provide subject matter expertise for the Customer CPQ/CLM and Digital Commerce platform, Forsys products
• Lead ongoing research and assessment of new analysis approach for Forsys
• Organizing training to improve employees' knowledge and skills for future account & organization growth
• Travel as required by business.

• At least 15 years of experience in Program Management with experience in customer relation and business development
• Minimum of 10+ years of Salesforce CPQ/CLM/Oracle experience
• Exposure to ERP and application landscape and interdependencies along with an understanding of data and information flows preferred Strong problem-solving, critical thinking, troubleshooting, and analytical skills to setup and interpret logic, data, and rule relationships
• Excellent verbal and written communication skills
• Demonstrated listening, analytical, organizational, and time management skills Proficiency in project management tools and methodologies as well as product management framework
• Extensive experience in risk management, with a track record of identifying and mitigating project risks
• Strong Decision making skills with ability to analyse complex information and make sound judgement
• Strong Organisational skills, with the ability to prioritise and manage multiple projects simultaneously while maintaining a focus on Strategic goals