Systems Engineer - Public Cloud - CF Regional [T500-14722]

About Marriott : Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories. Job Responsibilities:

• Provides technical development, design and support for services related to Marriott solution delivery
• Provides technical support to project team for successful project and change implementations
• Assists with determining customer requirements and works with sourced resources to develop solutions
• Leads analysis of current environment for deficiencies and provides solutions
• Provides input into lifecycle, improvement, and standardization strategies
• Develops and generates periodic utilization reports to provide visibility to performance, capacity, availability and SLA management
• Provides and presents status, analysis and reporting to internal stakeholders, Executive Management and Senior Leadership
• Identifies opportunities to enhance the service delivery, operations and continual service improvement processes
• Assists with developing implementation plans, test plans, and timelines for projects and tasks
• Works with Enterprise Architecture to provide technology and cloud native service governance for technology steering committees, with cost and support directives
• Promotes Marriott International Cloud Platform capabilities including Cloud Native Services for cost effective solutions against architecture
• Promotes Containers-as-a-Service Kubernetes methodologies for orchestrated scheduling of portable containers across global cloud platforms
• Promotes industry best practice Continuous Delivery principals for improvement of application and feature deployment velocity with minimal downtime
• Works with MI Security for governance and application of Tier0/1 Security tooling across the entire fleet of cloud virtual machines including automated OS, access, log, DDOS and code monitoring and auditing
• Coordination between onshore/offshore engineering and operations teams; handover and acceptance of L1/2 shared services Ops

• Assists with creating and enhancing administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures for employees, contractors and vendor engagements
• Maintains a proper balance between business and operational risk
• Interfaces with stakeholders to establish requirements and to inform priorities for infrastructure projects
• Works in a concerted effort with application development and engineering teams to resolve complex issues
• Provides collaboration, provisioning, and maintenance of technology products and service alternatives that improve the production services environment
• Helps establish and support continuous development of monitoring and alerting for all production environments
• Develops internal processes and training to ensure team members have the needed skills and tools to support the production environments and deliver on project commitments
• Performs complex quantitative and qualitative analyses for operational availability to promote a zero-defect environment
• Facilitates achievement of expected deliverables and obligations of Services Providers
• Assists operational teams in system updates & upgrades
• Provides consultation for routine and complex systems development
• Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
• Coordinates with Plan and Build teams for deployment and production support activities

• Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
• Executes infrastructure compliance monitors and auditing to ensure user and password security
• Maintains a proper balance between business and operational risk
• Follows the defined project management standards and processes

• Ensures proper coordination with appropriate IT and vendor relations teams
• Helps manage Service Providers with a focus on continuous service improvement and service evolution
• Helps coordinate Service Provider outcomes required to ensure operational availability and a zero-defect production environment
• Consults with internal Service Management & external Service Providers on performance, business reporting, analytics metrics and business value dashboards

• 2-4 years experience in information technology with technical skills:
• 2+ years Linux system administration experience
• 2+ years experience in Cloud technologies including Iaas/Paas/Saas deployments on Public Cloud
• 2+ years experience in OS scripting and automation
• 2+ years experience in Middleware, Database, Content Management, and BI Platforms
• Proven experience in Infrastructure as a Service (IaaS) modeling including infrastructure as code development (Terraform or similar) or infrastructure engineering at enterprise scale
• Prior experience in automated configuration management (Chef, Puppet, Ansible)
• Prior experience with cloud computing technology and its concepts (AWS, Azure, GCP) and/or virtualized (VMWare, OpenStack)
• Prior experience in container operations (Docker, OpenShift Enterprise, GKE, ECS) and orchestration (Docker Swarm, Kubernetes)
• Experience operating in an agile scrum environment.
• Delivery focused with experience to deliver incrementally at a fast pace in 2-week sprints
• Experience with Security Protocols (SSL, SAML, SAMP, LDAP etc.) and controls (container scanning, log aggregation, network scanning, CVE)
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl, or Ruby
• Experience in designing, analyzing, and engineering large-scale distributed systems
• Experience in the design, implementation and operational support of mission critical solutions
• Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
• Demonstrated experience learning and applying new technologies to solve business needs
• Excellent problem-solving skills working independently and through leading outcomes for cross functional teams
• Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
• Strong attention to detail with an ability to operate effectively across multiple priorities
• Experience across many of the following platforms:
• Container platforms (Examples: OpenShift, Docker, Kubernetes, GKE)
• Operating Systems: Red Hat Enterprise Linux, Oracle Linux, Windows, CentOS
• Storage: Block Storage, Object Storage, Lifecycle Management and Data Replication, Backup & Recovery Best Practices
• Network Virtualization: Akamai Global Traffic Management and Edge & Delivery Networks, Elastic Load Balancing Services, Domain Name Services and Registration
• Security: Compliance, Information Assurance, Data Protection using industry-best practices and tooling (Crowdstrike Falcon, Tenable.io, Splunk Phantom, HashiCorp Vault signers, SHA1 and SHA2 certificate management)
• Applications Frameworks: Java Spring, Java Play, node.js, NginX, JavaEE, HTML5
• Database: Relational (Oracle, DB2, MySQL/MariaDB, PostgreSQL, MSSQL Server), non-relational (Cassandra, Couchbase, MongoDB, CockroachDB)
• Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams
• Understanding of automated ITCM/ITRM best practices
• Experience operating in Scaled Agile Framework

• Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification