Administrator Support (Part time) - MoE Hub x 2
Full time
at Compass Group New Zealand
in
Online
Posted on December 24, 2024
Job details
Administrator Support (Part time) - MoE Hub x 2
- Work at New Zealand's leading provider of food services!
- Join a great team where everyone is treated like family!
- Great learning, development and career progression opportunities across Compass that is varied and exciting!
- As the central communication point for customers nationwide you will use your excellent customer service skills to provide a professional service.
- Receiving, checking and processing critical changes to client databases ensuring absolute accuracy of data entry in a timely manner to ensure the safety of our customers, clients and ourselves.
- Directing, redirecting, investigating, ordering, fulfilling, booking, contacting, responding - you have to be able to take it all in your stride.
- Running reports in various software applications and distributing outputs to required internal / external sites on a daily basis and within strict timeframes.
- Liaising with internal stakeholders around student dietary requirements and communicating with schools, parents/caregivers in this regard.
- Interpreting and verifying information to provide clear and accurate order requirements for sites to manage production.
- Manage and upkeep of central documents including calendar of site closures, openings, events, availability; distribution lists; client contacts.
- Reconciling reporting at end of month against number of products provided, filling client invoicing templates.
- Ensure compliance with our Health & Safety, and Food Safety Programmes.
- Other data entry transactional operational tasks.
- You are able to demonstrate your understanding of the value of the customer and are able to ensure they feel heard and appreciated.
- Previous data entry, co-ordination & administration experience including order processing, reports generation, database management and maintenance.
- Having prior experience in food production; commercial recipe/menu development or working culinary knowledge especially around allergen control & management is a huge benefit.
- The ability to manage multiple priorities and high-volume workload ensuring absolute accuracy in output.
- Excellent communication skills with the ability to maintain high service levels with competing priorities from both internal and external customers.
- Ability to problem solve, knowing when to raise the awareness of an issue or deescalate complaint feedback from customers.
- High level skills in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook. Excellent literacy and numeracy skills, with attention to detail.
- A qualification in business management would also be a strong advantage.
- Ideally you would have been working for several years in an administration role and have some culinary knowledge and appreciation for food production.
- We are New Zealand's leading and largest provider of food and support services across multiple industries.
- These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
- We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
- Our people are awesome, they breathe life into our brands and make great things happen!
- Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
- We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
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