Assistant Key Account Manager Kuala Lumpur, Malaysia
Job details
Job Title: Assistant Key Account Manager – Operator Location: Malaysia The Purpose of Role: A successful Assistant Key Account Manager (AKAM) is accountable for the assigned geography on sales, as well as improving sales turnover in Horeca customers and operators. This includes carrying out cooking demos, recipe sharing, and product application activities to grow market share. Team Structure:
- Reporting to: Key Account Manager
- Handle existing customer accounts for sales expansion, develop existing customers, or open new accounts within the territory area to ensure new SKU penetration and execute marketing promotion activities/channel activation to achieve targets.
- Focus on promoting core category products while performing normal duties.
- Deliver expected sales growth and meet company targets.
- Manage customers’ needs or orders on a daily basis.
- Conduct cooking demos for customers to maximize SKU range use in the outlets.
- Attend sales training courses and development programs and apply the learning in practice.
- Continuously build good relationships with customers.
- Communicate and coordinate with colleagues and other departments to meet customer satisfaction.
- Relevant experience in field sales/key account management/modern trade.
- Experience in FMCG or Food Service industry.
- Good knowledge and connections in Horeca business.
- Passion for Growth: demonstrate a “Can-Do” attitude and leadership to reach outstanding growth levels.
- Change Catalyst: initiate and drive necessary changes.
- Develop self and others with strong coaching and interpersonal skills; able to lead, manage, and drive the team.
- Basic culinary skills.
- Good negotiation skills.
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