Business Process Operations

Mizuho Global Services India Pvt Ltd. Job Description – “Business Promotion Operations” Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. What’s in it for you? o Immense exposure and learning o Excellent career growth o Company of highly passionate leaders and mentors o Ability to build things from scratch Know more about MGS: Job Title: Business Process Operations Job Description 1. Review the inputs created by maker to ensure accuracy and sufficiency of information for all cases mapped to the role. 2. Identify areas of frequent errors and guide makers on overcoming such errors by holding discussions, trainings etc. as necessary. 3. Be aware and constantly upgrade self and the team about deliverables, methods, procedures and skills required for delivery. 4. Cover for other team members as a backup, in situations of high volume, sudden absence etc. 5. To identify areas of improvement or gaps in processes observed while handling deliverables and promptly communicate such findings for enhancing operational efficiency or filling the gaps. 6. To review and submit accurate and sufficient MIS, as required by client for self-consumption or for onward submission for inspections or audits. Key Responsibilities Administration of Accounts - Savings, Current, Deposits and account data static maintenance To review and control the quality of output for: 1. Data entry for opening of bank account and uploading of documents as prescribed. 2. Tracking changes needed in documentation throughout the life of any account as prescribed. 3. Closure of bank account by obtaining necessary documentation and inputs as prescribed. 4. Handling fixed deposit placement, renewal and pre-closure transactions. 5. Sending requests to processing team for collecting charges for transactions (wherever applicable). 6. Timely update of any static data changes and archival of documents. 7. Update CKYC database for applicable clients in the relevant portal. Loans & Guarantees To review and control the quality of output for: 1. Checking daily loan maturity and prepare interest collection for the same. 2. Handling Loan drawdown, rollover, closure and related requests from customer. 3. Preparation of month-end Loan interest and ensure completion, in co-ordination with customer. 4. Bank Guarantee issuance, amendment and handle related requests from customer. 5. Handling requests from customers for bilateral loan drawdown/ rollover/ repayment and send to Singapore Branch for ECB loans through Mumbai branch. 6. Submission of necessary instructions to concerned team for RM fee on a monthly basis. Remittance To review and control quality of output for: 1. Handling remittance applications & other documents required for outward & inward remittances (both local & foreign currency) & send for processing. 2. Checking all the details pertaining to the issue of FIRC (Foreign Inward Remittance Certificate). 3. Demand draft and Payorder issuance, cancellation, reissuance and revalidation at the request of Customer. 4. Registering and coordinate with related PICs on onboarding clients in FX retail platform. MIS generation To review and control quality of output for: 1. MIS / reports required to be sent to client. 2. Draft reports / returns in templates required by Client for onward submission. Qualification / Skill requirements Experience: Minimum 5 years experience (preferably 7 years) in general banking operations. Qualification: Graduate in commerce (PG in commerce is preferable). What we offer: · Working on many domestic and international projects · Wide range of possibilities to gain both technical and soft skills as well as professional certifications