Information Technology Intern

Your role

As an IT Desktop Support Intern, you are to provide day-to-day PC/LAN technical support for the company's network infrastructure and internal desktop systems (software and hardware). Responsibilities:

• Performs all hardware and software job-related responsibilities
• Installs and configures computer hardware operating systems and applications
• Monitors and maintains computer systems and networks
• Sets up new user’s account and profile including password issues
• Resolves basic computer and network issues
• Troubleshoots systems and network problems and software faults
• Maintains and updates computer conditions as needed
• Diagnoses computer hardware and software, network systems, and other system issues accurately and quickly
• Completes routine work orders and move/add/change requests and upgrades systems
• Relay information to technical and non-technical personnel
• Provides report to the IT Lead and IT Manager

About you

To apply for this role, you need to meet the qualifications below:

• Candidate must possess at least a Bachelor’s/College Degree, Computer Science/Information Technology or equivalent
• Excellent in both written and oral communication is required for the position
• Experience working with a managed desktop platform and LAN
• Knowledge of BPO technology including voice and data integration
• Advanced knowledge in LAN and WAN is preferred
• Working knowledge of End User Support and its management
• Performs daily work routine with minimal supervision
• Must be willing to undergo the necessary training
• Experience in supporting Enterprise and Service Provider platforms and architectures such as Google Workspace, Zoho, Zscaler, Microsoft applications, Ring Central, or any similar applications and systems.
• Strong attention to detail with excellent time management and organization skills, independent, excellent interpersonal skills, highly motivated, and able to work under pressure.
• Exceptional English communication, both written and verbal

Must have (OJT):

• Memorandum of Agreement to be signed by both parties
• Minimum of 400 OJT hours
• Must have Fiber Optic internet with at least 25 Mbps bandwidth
• Must have a backup desktop or laptop with the latest OS
• Must be able to work on a shifting schedule
• Must be amenable to work in-office as required
• Must be willing to work in Makati City, with a 24/7 shifting schedule, with minimal coverage during holidays and weekends.

Benefits

Interning at Booth & Partners offers several benefits that can help you grow both personally and professionally. Here are some key advantages:

• Professional Development: You’ll have access to in-house and external training programs, which can help you develop new skills and advance your career.
• Work-Life Integration: The company emphasizes a healthy work-life balance with various engagement activities and rewards.
• Healthcare Coverage: Interns receive premium healthcare coverage from day one, including 24/7 teleconsultation services.
• Collaborative Environment: You’ll work in a collaborative and fun environment that fosters camaraderie and teamwork.
• Career Advancement: There are opportunities for career path planning and advancement within the company.
• Modern Workspaces: The office spaces are designed to support good work habits and include amenities like high-speed internet and 24/7 security access

Find out in the video below about other benefits you will get when you work from the Booth and Partners' office in Makati!

Training & development

Booth & Partners offers a comprehensive training and development program for their interns, designed to foster both technical and creative skills. Here are some key aspects of their approach:

• Structured Training Programs: Interns can access various training programs that help build essential skills quickly.
• Mentorship: Each intern is paired with a mentor who provides guidance, and support, and nurtures an innovative mindset.
• Learning Boards: The company offers expertly curated learning boards that cover a wide range of topics relevant to the interns’ roles.
• Continuous Learning Culture: Booth & Partners promotes a culture of curiosity and continuous learning, encouraging interns to explore new ideas and challenge assumptions.
• Hands-On Experience: Interns are given opportunities to work on real projects, allowing them to apply their learning in practical scenarios.

Career progression

The company values the skills and potential of its interns and often considers them for permanent positions based on their performance and fit within the team. This provides a great pathway for interns to transition into long-term roles within the company.

Sources

Information on this page was gathered based on the sources below: 

• boothandpartners.com/careers/
• boothandpartners.com/blog/10-reasons-why-working-at-booth-partners-is-your-best-career-move/
• boothandpartners.com/careers-faq/
• ph.indeed.com/cmp/Booth-&-Partners/about