Senior Compliance Program Manager

The Senior Compliance Program Manager within ServiceNows Global People organization will be responsible for ensuring that all compliance related processes policies and practices are documented tracked and reported on. They will be responsible for working with internal partners to remediate risks and gaps. This role will focus on maintaining a repository of compliance related policies and processes pertaining but not limited to labor laws workplace regulations and employeerelated programs. You will work closely with HR leaders legal teams risk and compliance and crossfunctional partners to develop implement and monitor compliance processes and associated programs that support ServiceNows global workforce mitigating legal and regulatory risks. What you get to do in this role: 1. Global People Compliance Program Development:

• Create and maintain a central repository of all compliance requirements and processes within the Global People organization
• Maintain and update comprehensive compliance documentation for HR policies audits training programs and other relevant materials.
• Develop trusted relationships with key stakeholders to support driving strategic program objectives
• Support management of Compliance Change Management action plans and communications
• Develop implement and manage global compliance programs related to employment laws workplace safety employee benefits and other peoplerelated regulatory requirements (e.g. labor laws nondiscrimination data privacy).
• Work with internal teams to ensure that the companys HR policies and practices are compliant with evolving local regional and international laws such as GDPR FMLA ADA EEO and other employment regulations.
• Collaborate with HR leadership to align compliance programs with business goals ensuring they reflect best practices and mitigate legal risks across the organization.

• Use of the ServiceNow platform to provide visibility to senior leadership and conduct regular risk assessments of HR processes policies and practices to identify compliance gaps and areas of improvement.
• Support development of the control framework design and implement controls to address compliance risks and regulatory changes particularly in areas like employee classification compensation benefits workplace safety and diversity & inclusion.
• Coordinate and perform monitoring of controls; advise on additional controls needed for mitigation of risks

• Partner closely with teams responsible for internal audits related to people practices ensuring adherence to internal policies legal requirements and industry standards.
• Monitor key compliance indicators utilizing dashboards and prepare analyses for senior leadership ensuring compliance issues are tracked and resolved in a timely manner.
• Document and oversee the cadence of recurring audits compliance processes etc. to promote a proactive approach and ensure readiness and proactively establish the review and analysis of results.
• Stay abreast of audit findings tracking corrective actions and working with Global People teams to implement necessary changes.

• Partner with internal teams to customize and implement training programs and resources for the Global People organization to enhance awareness and understanding of compliance standards legal obligations and ethical workplace practices.
• Provide guidance and support to Global People teams globally on best practices for managing compliance in all peoplerelated functions from recruitment and onboarding to employee relations and termination.

• Collaborate with global employment legal privacy risk and finance teams to ensure compliance processes are aligned across the organization and support other business units.
• Partner with HR operations talent acquisition and people systems teams to ensure data privacy and employee recordkeeping practices align with global privacy and employment laws.

• Identify opportunities for continuous improvement in peoplerelated compliance processes and programs.
• Stay up to date on global regulatory changes emerging HR compliance trends and industry standards recommending necessary updates to policies and procedures.
• Support the development and implementation of strategic initiatives to enhance the employee experience while maintaining a strong compliance framework.

• Bachelors degree in Human Resources Business or related field (Masters degree or professional certifications such as SHRMCP SHRMSCP or CCEP preferred).
• 8 years of experience in HR compliance operations risk management or related fields with significant exposure to global employment law and HR operations as well as contingent labor practices.
• Excellent verbal and written communication skills with the ability to articulate complex compliance issues to stakeholders at all levels.
• Selfmotivated selfdirected and able to thrive in a fastpaced environment with a passion to make an impact
• Demonstrated ability to interface successfully in challenging conversations
• Possess the ability to challenge the status quo and help the team drive the future of compliance
• Strong analytical and problemsolving skills with the ability to think strategically about mitigating HR compliance risks.
• Proven ability to manage multiple projects prioritize tasks and meet deadlines in a fastpaced global environment.
• Willing to travel up to 25% is required