AU Office Manager (Australian tax accounting and client management experience)

ROLE SUMMARY Our client is looking for an Office Manager to join their team. The ideal candidate is someone who thinks dynamically, can think creatively, contributes fresh perspectives, and is instrumental in driving operational excellence and fostering a culture of innovation within the company. WORK SCHEDULE: 9:00 AM – 6:00 PM Australian Central Daylight Time (6:30 AM – 3:30 PM Philippine Standard Time), follows Philippine holidays POSITION TYPE: Full Time WORK ARRANGEMENT: Remote ESSENTIAL FUNCTIONS:

• Attend to client inquiries and bookings, including diary management
• Send out client document packs
• Ensure corporate affairs compliance
• Onboard new clients and employees
• Manage debtors
• Engage with clients and build integral relationships internally and externally
• Provide support and guidance to the team
• Manage IT issues and new equipment implementation
• Standardize procedures and streamline onboarding processes to eliminate inefficiencies
• Document and optimize office workflows and identify opportunities for automation using suitable apps
• Generate analytical reports and manage Key Performance Indicators (KPIs) across the organization
• Collaborate with AI technologies and stay updated on industry trends to enhance office efficiency
• Provide Finance and HR support, ensuring compliance with policies and regulations
• Coordinate client events and staff initiatives
• Ensure the office complies with WHS, building management, and security requirements
• Perform ad hoc administrative tasks as needed to maintain smooth operations

• A bachelor’s degree in the related field is preferred
• Must have Australian tax and general accounting experience
• 2+ years of experience in professional services accounting firm role
• Experience with Xero
• IT literate and proficient in Microsoft Office Suite
• Takes care and pride in their presentation
• Excellent communication skills
• Attention to detail and a high level of accuracy
• Excellent people and organizational skills
• Experience in a multi-client environment
• Ability to function in an autonomous environment—independent worker, self-directe