Inside Sales Representative

Role : Telesales Executive / Inside Sales About Furlenco : Furlenco is a different furniture company. We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor with a basket of access to rent, buy, sell and buy back. All of our furniture is designed in-house by experts. We don’t just give furniture. We provide decor, accessories and appliances as well. We have launched our first ever offline stores so that one can furnish their entire home, room or corner without traversing multiple stores or websites ! Check out our People website to see what it’s like to work here at Furlenco ! Responsibilities Contact potential or existing customers to inform them about a product or service Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills Proven experience as telesales / Inside sales representative or other sales role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent Communication in English & Hindi Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints