Account Director / Senior Sales Manager

Develop and execute strategic sales plans to acquire new clients and expand existing accounts. (2 new accounts per week) Manage and nurture strong relationships with key decision-makers and stakeholders. Identify and capitalize on opportunities to cross-sell and up-sell services. Collaborate with internal teams to deliver exceptional client experiences. Monitor and report on sales performance, identifying areas for improvement, and submit tasks and sales call reports on time. Exceed individual assigned sales goals and share responsibility for team members. Contribute to the achievement of total sales revenue budget. Derive creative upsell initiatives. Conduct 5 sales calls daily and 2 sales activities (e.g., Entertainment & Site Inspection) per week. Identify ways of increasing business needs through organizing activities (e.g., Sales Blitz, Coffee break sessions, telemarketing exercises). Identify new RFP accounts and develop action plans through leads from newspapers, Hotelligence reports, and prior knowledge of competitors’ accounts. Increase group conversions by providing information to close groups/catering. Keep abreast of competitors’ developments in terms of pricing, staff movements, changes in leadership, product changes, promotions, and site inspections. Attend trade shows, workshops, seminars, and any sales missions as designated by the Director of Sales & Marketing. Ensure clean data of all accounts in the system, including those of team members. Actively ensure prompt attention and follow-up on incoming phone calls, site inspections, proposals/inquiries. Maintain accuracy in bookings, commitments to customers on all sales/operational documents, and adhere to standards set by the department in execution and filing of all documents. Maintain daily activity and call reports. #J-18808-Ljbffr