Nera Telecommunications Ltd | Network Engineer

Network Engineer Nera Telecommunications Ltd Hougang Job Description Nera Telecommunications Ltd (Nera) is a global system integrator that customizes end-to-end solutions for customers. With 40 years of success as a technology solution provider and headquartered in Singapore with businesses in over 16 countries, our goal is to deliver the best, value-added IT solutions to all our customers. We are looking for the following position: Network Engineer (Post-Sales) Job Responsibility: Provide technical support services remotely or onsite as per service level agreement including break-fix, emergency support, and software upgrades. Trouble ticket follow-up until a satisfactory solution is concluded, liaising with appropriate cross-team members and vendors when required. Configuration change for network enhancement and validation of new service/feature. Preparation of the method of procedures (MOP) for execution. 24 x 7 rotational on-call standby duty. Perform technical professional services for projects including high/low level design documents (HLD/LLD), implementation, testing, commissioning, migration, and system documentation. Develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions. Perform periodic preventive maintenance on customers’ networks. Prepare operation and management reports when required. Maintain rapport with customers and manage vendors effectively. Administrative support of RMAs. Requirements: Tertiary education in Computer Networks or Information Technology. Having CCNA or equivalent is an added advantage. Self-motivated with a strong sense of responsibility, initiative, urgency, and commitment. Possess an analytical mind with strong problem-solving skills and the ability to work independently and cope with pressure. Excellent communication and interpersonal skills. Able to work flexible hours, including after office hours when required. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Preferably with experience in managing and implementing network infrastructure projects for service providers, financial, educational institutions, and large enterprises. Preferably with knowledge and hands-on experience in any of the following areas: LAN & WAN technologies such as VLANs, STP/RSTP, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, QoS, multicast, 802.1x, IPv6, OSI and TCP/IP; WIFI technologies such as 802.11a/b/g/n/ac and wireless security; DNS, DHCP and IPAM (DDI) solutions; Packet Optical Network solutions such as IPoDWDM; Data Center, Virtualization, Cloud Computing, SDN and NFV; Linux/Unix system configuration, administration, shell scripting and programming languages such as Java or Python; Network automation tools such as Ansible, Chef or Puppet; Traffic analysis technologies using network tap, port-mirroring, TCP/IP and voice monitoring system. Nera is committed to offering our employees a safe, engaging, and fulfilling workplace, with considerable opportunities for advancement. If you are interested in joining our team, please submit your detailed resume with information on current salary, expected salary, and date of availability. We regret that only shortlisted candidates will be notified. Additional Information Career Level: Junior Executive Years of Experience: 1 year Job Type: Full-Time Job Specializations: Computer/Information Technology, IT-Network/Sys/DB Admin Company Overview About Us Headquartered in Singapore, Nera is a premium IT infrastructure provider, focusing on end-to-end solutions. With 40 years of success as a technology solution provider and enabler of business in over 16 countries, Nera continues to position itself to meet the needs of tomorrow while bolstered by their solid track record. Additional Company Information Registration No.: 197802690R Company Size: 501 - 1000 Employees Average Processing Time: 20 days Industry: Telecommunication Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Standard Leave Entitlements Specific Location: 109 Defu Lane 10#J-18808-Ljbffr