Chief Technology Officer (Software)

About the Company Your future employer has a highly reputable global presence for developing their own products. Your soon to be future employer is looking for their CTO for their global Development Team in Malaysia. About the Job

• Lead, shape, and develop multiple product domain-specific and high-calibre software engineering teams through effective recruitment, training, coaching, and mentoring.
• Create a high-performance environment where software engineers are looked after and motivated while setting the pace, challenging the team, and guiding them on the processes to achieve this. This includes defining, implementing, and measuring Software Development related KPIs and Metrics systems.
• Promote a continuous improvement mindset in the team by executing incremental and ongoing improvements to the engineering environment, development methodology, CI/CD Pipeline, infrastructure, and security - driving productivity and waste reduction.
• Establish and continuously review best-in-class coding standards and guidelines. Lead, guide, and advocate for the use of Agile Development Methodologies across the teams as well as the business.
• Evaluate product needs and feature requests to drive the technical design choices for new software solutions, taking responsibility for how solutions are built and deployed.

• A minimum of a bachelor’s degree in Computer Science (or similar), or equivalent experience.
• Ability to operate at all levels within the organization and cross-functionally within multiple Client Organizations.
• A team leader with the stature to effectively lead and manage a team of professionals and ensure efficient management of technology operations, processes and policies, software development, service delivery for business, vendor, and partner management.
• Recognize system deficiencies and implement effective solutions.
• Facilitate team and client meetings effectively. Deliver engaging, informative, well-organized presentations.
• Assist in identifying critical support processes and metrics, improving and modifying them to ensure that those processes are in control.
• Establish strategic relationships with key IT suppliers, acting as the liaison for 3rd party IT outsource providers.
• Responsible for vendor management, timely deliverables, cost-effectiveness, and relations for operations.
• Play a pivotal role in designing, implementation, documentation, and operational management for business-as-usual support.
• Interact with internal business stakeholders and external clients to ensure continuous customer satisfaction and ongoing improvement of service delivery.
• Manage stakeholder/client communication during incidents.
• Work closely with the Client Account Managers to manage all aspects of Delivery.
• Provide delivery oversight ensuring all projects meet quality, client satisfaction, and financial targets.
• Improve the profitability of the organization by monitoring project costs, recruitment of personnel, and resource utilization.
• Own the growth of the delivery organization and be responsible for all hiring and firing decisions.
• Significant software development and architecture experience in designing large-scale products.
• Experience and understanding of designing solutions and working with various technologies across the whole stack.
• Proven success in building high-performing and cross-functional technical teams, establishing, and owning key performance indicators whilst raising performance levels and developing critical capabilities.
• Experience in managing third-party providers, budget management, and procurement.