Network Data Analyst - Network Capacity Planning

Job Description Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021). • Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years. We are seeking an experienced network data analyst to join our Network Observability organization. The role will be responsible for execution on our network capacity planning strategy and best practices. Under the direction and leadership of the Network Capacity Planning Product Manager, the primary responsibility of this analyst is to gather information from networking monitoring tools and system logs, analyze the information to make informed decisions regarding the enterprise network’s capacity and performance. WHAT YOU WILL DO Functional Responsibilities: Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals. Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements. Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity. Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages. Participate in cross-functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines. Professional Competencies: Possess interpersonal and communication skills, able to write clear and concise proposals and presentations Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks Ability to articulate complex and technical ideas accurately and clearly Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation Qualification and Experience: Bachelor's degree from an accredited educational institution or equivalent corporate working experience Familiarity with key components and best practices of Observability 5+ years of strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Load Balancer, Wireless, Cloud Networking and etc More than 1 year of specific experience in analytics or able to clearly articulate data driven decision making process Familiarity with network monitoring, reporting, and observability tools such as: SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic Administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds will be added advantage Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python or willingness to learn one or more of them Experience in Ansible will be added advantage Experience in production of regular capacity report which will highlight actionable items based on the logic used. Development of key thresholds that will trigger improvement action plan would be added advantage Experience with IT service management, ITIL certification preferred We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills: Job Posting End Date: 12/31/2024*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R324485#J-18808-Ljbffr