Job details
Crowd Strike Crowd Strike is a global cybersecurity leader with an advanced cloud-native platform for protecting endpoints, cloud workloads, identities, and data. #We Are Crowd Strike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market-leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation, and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, Crowd Strike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. About the Role: In 2021, Crowd Strike acquired Falcon Log Scale (formerly Humio) - a technology that is changing the way people think about log management and systems observability empowering Security, IT, and other teams to answer key questions of their data quickly. This acquisition brought together two curious, driven, passionate teams of people that are the best at what they do. Both companies have earned numerous honors and top rankings for our technologies, organizations, and people – combining to create a unique culture and a high-performing, collaborative team pushing boundaries and revolutionizing the security industry. In 2024, Crowd Strike has taken Falcon Log Scale to the next level and has released Next Generation SIEM (NGSIEM) powered by Falcon Log Scale, and we are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics. As a Senior Consultant focusing on the Log Scale NGSIEM Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon Log Scale and its NGSIEM capabilities, and laying out a technical vision of Falcon Log Scale and/or NGSIEM roadmap for customers to follow. Working alongside Falcon NGSIEM and Log Scale engineers and other cross-functional teams, you’ll be a critical part of operationalizing Log Scale NGSIEM within customer environments. You’ll work with the customer as they discover what Falcon NGSIEM and Log Scale can do for them, help expand their use cases, and provide feedback timely to the Falcon NGSIEM and Log Scale Product Management teams. Simultaneously, you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs. What You’ll Do: Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals. Act as a trusted advisor to help lead customers to mature outcomes using next-generation SIEM, log management, XDR, and SOAR features and functionality. Provide knowledge transfer of Falcon Log Scale NGSIEM to our customers. What You’ll Need: We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. The position is remote-friendly with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills. Your Background: 5+ years of experience working with log management/SIEM solutions (e.g., Falcon Log Scale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic, etc.) and SOAR (e.g., Crowdstrike Fusion, Palo Alto XSOAR, Splunk Demisto, etc.) in a professional services consulting role or similar capacity. Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs. Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts. Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage. Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders. Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams. Occasional travel may be required (
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