Datasite | Product Support Specialist - English & Korean Fluency Required (Remote working within Sin
Job details
Product Support Specialist - English & Korean Fluency Required (Remote working within Singapore) Location: SGP - Singapore (Work from Home) Time Type: Full time Posted On: Posted 2 Days Ago End Date: December 31, 2024 (30+ days left to apply) Job Requisition ID: R34752 Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Job Description: A Great opening for Client Services Specialists! We’re a global, industry leading fintech with a cool, respected brand and we need people like you who like to tackle challenges and work with other smart people. You’ll be dealing with corporate executives, investment bankers, private equity practitioners, and legal professionals. This is a great opportunity to flex your interpersonal skills as you lead people through using our technology. You’ll be solving problems too, making it a rewarding job. You’ll receive training from subject matter experts globally. Responsibilities: Introduce newcomers to our platform and help them set it up for optimum performance. Assist customers in solving both simple and complex issues. Help clients navigate our applications effectively. Train clients and their teams on using our M&A technology. Log requests and interactions in the Salesforce Service Cloud. Provide insights to our Product and Marketing teams based on customer feedback. A bit about you: You have a degree and 3-4 years of relevant experience. You excel in getting things done and caring for customers without needing micro-management. Organizational skills and attention to detail are vital in this role. Fluency in English, Mandarin & Korean is required. Just do it: What are you waiting for? Get in touch or upload your CV now. As a global organization, Datasite values diverse perspectives and is committed to maintaining a diverse workforce. We’re an equal opportunity employer (EEO). #J-18808-Ljbffr
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
