Manager Operational Products and Support

Job Title: Manager Operational Products and Support Contract Type: Permanent Recruitment Location: Wellington Specialisation: Technology, Transformation & Digital REF: 128909 Contact Details: Bella Richardson Contact Email: bella.richardson@beyond.co.nz Job Published: 7 days ago If you are a Product and Data expert with strong Leadership skills who can build and manage a team in the Data Strategy & Operational Products group, we would like to hear from you. You will make a real impact and have a vision for modern and innovative data solutions. With a focus on developing products and working closely with other insights teams, you will share information to the organisation’s groups in a way that makes data easy to understand and use. You will know what best practice looks like to lead and shape the data product strategy, and will understand how data can improve decision-making, particularly in a frontline setting. You will ensure that products are designed to support these operational needs whilst managing the team’s capacity and skills to ensure timely delivery on immediate and long-term goals. You will manage resources, relationships and processes including making changes and improvements, to ensure quality and effective delivery of work.

Key Responsibilities:

• Support the process of strategic management and initiate, develop and implement strategy to contribute to the strategic development of Insights across the organisation.
• Establish, monitor and report on budget expenditure, whilst complying with financial, policies and standards expected of public servants.
• Understand how data products support performance ecosystems, whilst providing the correct information to the right level of operations to drive and improve decision making.
• Ability to translate complex technical information to a variety of audiences.
• Manage and develop a plan to build the capability of staff and deliver to the ongoing requirements of the teams work programme.
• Have an understanding and respect for building and embedding Te Ao Māori in your leadership role.

Knowledge, Experience & Skills Required:

• Tertiary qualification in a relevant field or equivalent operational experience.
• Leadership experience with excellent skills in building and motivating teams.
• Strong technical knowledge of IT systems, channels and data structures.
• Proven track record of delivering products that meet client needs.
• Experience with complex multi-project programmes, using management methodologies or working in business change management.
• Good understanding of policy implementation, process and parliamentary procedures.
• Experience in promoting and leading change.
• Ability to drive high-quality analysis and advice on complex issues within set timeframes.

Benefits:

• Retirement savings schemes available.
• Study assistance.
• Free flu jabs and wellbeing check-ups.
• Subsidy on the cost of eye tests, glasses and contact lenses.
• Counselling and coaching services.
• Workplace mental health and wellbeing webinars.
• Free accident insurance.
• Childcare assistance and information for parents/caregivers.
• Discounted health insurance benefits.
• Kiwi Saver employer contributions.