Night Manager | Pou Tiaki - University Hall
Full time
at UniLodge Australia Pty
in
New Zealand
Posted on December 19, 2024
Job details
Night Manager | Pou Tiaki - University Hall
Assist with student support, customer service, property management, administration and supporting positive community in our halls of residence!Job Details
- Full Time opportunity
- Supportive team environment
- Immediate Start
- Full time hours - 40 hours per week across Monday to Sunday roster (5 working Days)
- Manage, record and promptly resolve issues or emergencies that arise while on duty
- Represent as after-hours management, taking full responsibility of the building operations
- Act as a “Mentor” to residents and form a friendly and open point of contact for assistance, information and welfare
- Independently deal with after-hours check in’s & customer service enquiries
- Maintaining a full and detailed log of all incidents and call-outs throughout each shift
- Complete all back or front-office duties as handed over by day team
- Perform perimeter checks, manage in-house quiet hours, attend to emergencies and lockouts
- Respond to student incidents over the shift
- Experience in providing hands on operational security and incident management in a residential setting
- Previous Front Office experience in a Supervisor or Manager position within a student accommodation or hotel environment
- You love living nocturnally and thrive off working a night-time roster
- Highly developed interpersonal skills with the ability to problem-solve and manage conflict
- A focus on service and quality with the passion to deliver outstanding experiences
- Police Vetting Check (must be willing to obtain)
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