Assistant Manager Institute Relations

Assistant Manager - Institute Relations Location – Lucknow About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Key Responsibilities:

• One Point of contact (SPOC) and represent Eruditus in front of their assigned Institutes.
• Coordinate and escalate with internal teams for all the queries/issues/escalations raised by the school.
• Maintain touch base and relation with school MDP/LDP/CEP/Etc., Professors, Program Directors, and school staff.
• Seeking and Sharing new program launch updates and PDS closures with school MDP/LDP/CEP/Etc.
• Look for an opportunity to increase business, and inform the internal BD team as per scope and requirements to look into the possibility.
• Analyze and evaluate competitor programs and data

• Graduate in any stream (Masters preferred)
• Candidates with prior experience with Institutes and coordination with professors are preferred.
• Minimum Work 05 years of relevant work experience required.
• Ability to work independently as well as within a team in a fast-paced and adaptive environment, remaining flexible, proactive, resourceful, and professional
• Experience working for a global company.
• Outstanding verbal and written communication skills.
• Strong phone contact handling skills, email writing skills, and active listening.
• Knowledge of program management and development procedures
• Excellent time-management and organizational skills
• Customer-centric approach
• Detail-oriented and efficient