VDI Administrator - Kuwait

Job Description

Experienced and highly skilled VDI Horizon System Administrator to manage and support our virtual desktop infrastructure, with strong background in VMware Horizon, comprehensive knowledge of VDI technologies, and a proven track record of managing and optimizing VDI environments. This role involves provisioning, maintaining, and troubleshooting VDI systems to ensure optimal performance and user satisfaction. Experience

• Support and manage VMware Horizon View (VDI) infrastructure.
• Responsible for analysis, administration and support of VMWare Horizon View VDI.
• Provisions servers including adding, allocating and managing vDisks for end-user devices.
• VMware AppVolumes Administration support
• AppStack build, Packages Installation and maintenance.
• Develop scripts to automate the monitoring of VDI environment.
• Responds to End User requests for technical support and assistance within established procedures.
• Desktop Pool build and maintenance.
• Managing and troubleshoot migration of Citrix XenDesktop environment to Horizon environment will be added advantage.
• Knowledge in ITIL tools like Remedy, etc.
• Knowledge in ITIL processes like Incident management, Change management, etc.
• Day to day administration of L1/L2 BAU tasks
• Coordinating with different stakeholders and working with offshore teams. Perform RCA for Major Incidents.
• Experience with upgrading and maintaining VMware Horizon, AppVolumes, DEM, UAG, and NSX.
• Hands-on experience in scripting and automation, particularly using PowerShell, for VDI health checks and other tasks.
• Proven ability to perform regular health checks, maintenance, and patch management for VDI systems.
• Experience in performing capacity planning and performance optimization of VDI infrastructures.
• Knowledge of security practices, including renewing certificates and applying patches for vulnerabilities.

Skills

Certifications

Preferred Candidate

Residence Location Kuwait