Sales Consultant - FF&E
Job details
This role is open for all Central, Western and Eastern regions in KSA. The Sales Consultant for FF&E (Furniture, Fixtures, and Equipment) plays a crucial role in driving sales and enhancing customer satisfaction within the home and office furniture sector. This position requires a blend of sales expertise, product knowledge, and exceptional customer service skills to effectively meet the needs of clients in the interior design and construction industries. The ideal candidate will be responsible for understanding client requirements, providing tailored solutions, and ensuring a seamless purchasing experience. Responsibilities:
- Develop and maintain strong relationships with clients in the home and office furniture market.
- Conduct needs assessments to understand client requirements and recommend appropriate FF&E solutions.
- Prepare and present compelling sales proposals that highlight product features and benefits.
- Collaborate with the design and project management teams to ensure client specifications are met.
- Stay updated on industry trends, competitor products, and market conditions to provide informed recommendations.
- Achieve and exceed sales targets through effective lead generation and closing techniques.
- Provide exceptional after-sales support to ensure customer satisfaction and repeat business.
- Participate in trade shows and industry events to promote products and expand the client base.
- Maintain accurate records of sales activities and client interactions in the CRM system.
- Train and mentor junior sales staff as needed to enhance team performance.
- Strong communication and interpersonal skills.
- Proven track record of achieving sales targets in a similar industry.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills and attention to detail.
- Knowledge of interior design principles and FF&E products.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to adapt to changing market conditions and client needs.
- Strong negotiation and closing skills.
- Willingness to travel for client meetings and site visits.
- Fluency in English; knowledge of Arabic is a plus.
- Strong sales and negotiation skills.
- In-depth knowledge of FF&E products.
- Excellent customer service and relationship management abilities.
- Proficiency in CRM software and sales tracking tools.
- Ability to analyze market trends and customer needs.
- Strong presentation and communication skills.
- Understanding of interior design concepts.
- Time management and organizational skills.
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