Spa Manager

As the Spa Manager you will be responsible for overseeing all aspects of our spa operations ensuring exceptional guest experiences and driving business growth.

• Develop and implement strategic plans to achieve shortterm and longterm spa goals
• Lead and inspire a team of spa professionals including therapists and receptionists
• Ensure the delivery of worldclass personalized guest experiences aligned with our brand standards
• Manage daily spa operations including scheduling inventory control and financial performance
• Collaborate with the marketing team to develop and execute effective spa promotions and packages
• Drive retail sales through product knowledge and upselling techniques
• Conduct regular performance reviews and provide feedback to enhance team skills and service delivery
• Implement and maintain quality control measures for all spa treatments and services
• Stay updated on industry trends and incorporate innovative practices to keep the spa competitive
• Ensure compliance with local health and safety regulations as well as company policies and procedures
• Analyze financial data and prepare reports to optimize spa performance and profitability
• Foster a positive and collaborative work environment that promotes team growth and satisfaction.
• Ensure Spa staff are trained on a regular basis 

• At least 2 years of experience as a Spa Manager within a successful lifestyle luxury brand.
• Knowledge of spa products treatments and wellness trends.
• Experience working in a 5 star Spa is advantageous but your passion and skills are what matter most.
• Strong leadership and communication skills with the ability to inspire and manage a diverse team.
• Strong interpersonal and problem solving abilities
• Serviced oriented with an eye for details
• Proficiency in English
• Flexible and able to embrace and respond to change effectively
• Ability to focus attention on guest needs remaining calm and