Job details
Senior Relationship Manager, Saxo Institutional
We offer fully digitalized services that are used by a wide spectrum of segments in the financial industry including: retail banks, private banks, wealth managers, financial advisors, family offices, proprietary traders, hedge funds, brokers, and fintech companies. Such Institutional clients and partners build businesses (B2B and B2B2C) on top of Saxoโs core services: electronic order management and trade execution across multiple asset classes including equities, bonds, mutual funds custody; prime brokerage and liquidity solutions for margin products; extensive API connectivity; business-as-a-service (BaaS) solutions; white label architecture for digital investment and trading; IAM and wealth management solutions; IFA and advisory solutions; end client management and accounting infrastructure; portfolio management and distribution tools; digital end-to-end asset servicing. The opportunities we have are very significant when looking across the MENA portfolio of partners and to deliver on this growth strategy, we are looking to extend our team with an Institutional Relationship Manager. The right candidate will have a primary responsibility to manage a variety of clients and partners, identifying opportunities to grow the addressable wallet and ultimately delivering on that growth. In order to be successful in this role you will need to:- Hit annual revenue growth targets
- Be curious about the clients organizations; develop a deep understanding of their business
- Establish and maintain strong relationships with key stakeholders in the client organization
- Plan and execute growth initiatives and Go-To-Market plans with clients and partners
- Identify and source referrals and leads that can be progressed into new opportunities
- Responsible for YoY revenue growth on a portfolio of institutional clients and wholesale partners
- Take over a book of existing clients and proactively develop the relationships
- Fully understand the nature of a clients business and all key stakeholders relevant to Saxo
- Understand, support and initiate engagement with stakeholders to obtain buy-in to create the Why.
- Proactive engagement of specialist teams within Saxo to engage with the partner (solutions, products, API, IT, compliance)
- Be the escalation point for the client for unresolved issues
- Develop a deep knowledge of Saxoโs products and capabilities, including relevant regulations and competitor landscape.
- Develop a network of industry practitioners to share industry knowledge, trends and potential opportunities
- Manage all aspects of relationship administration, ensuring account plans and growth initiatives are documented for all clients and partners within the CRM.
- Ensure a smooth transition from Sales to Relationship management, ensuring alignment on expectation and necessary focus in the early phase of the relationship.
- Strong understanding of the financial markets and FinTech industry, preferably from an investment, business development or tech background.
- Strong consulting or solution sales skills, preferably 5 โ 8 years of experience.
- Knowledge of how to apply IT solutions to business challenges and previous exposure to B2B and B2C client segments is very relevant.
- C-level network in the MENA B2B and B2B2C market (mainly in banks) is a big plus for this specific role.
- Fluency in English, Arabic would also be preferable.
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Hiring company
Binckbank
-
CRM Project Management Level 3 Diploma Course LineAED 89Duration: Upto 10 Hours
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Certified Customer Care Manager VskillsAED 180Duration: 1 To 2 Months
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