Home Philippines Reservation / Lodging Call Center Agent

Home Philippines Reservation / Lodging Call Center Agent

Reservation / Lodging Call Center Agent

Full time at Neksjob in Philippines
Posted on December 18, 2024

Job details

A Reservation/Lodging Agent is a hospitality professional who assists guests with booking accommodations, such as hotel rooms, vacation rentals, or event spaces. They handle reservations, check-ins, and check-outs, ensuring a smooth and enjoyable experience for guests. Reservation/Lodging Agents also provide information about amenities, services, and local attractions, as well as address any inquiries or concerns guests may have during their stay. Their goal is to provide exceptional customer service and contribute to a positive guest experience.

Qualifications: • Educational Background: SHS Graduate

• CEFR: B2

• Segment: Starter / Adapter

Segment References: Starter No experience at all

Adapter With experience but not related to BPO.

Expo Gen 1 With Customer Service Experience 5 months below

Expo Gen 1 With Customer Service Experience 6-12 months

Expo Gen 1 With Customer Service Experience 13-24 months

Expo Gen 1 With Customer Service Experience 25-48 months

Expo Gen 1 With Customer Service Experience 49 months above

Expo Tech Expro 2 With Technical Support Experience 6-12 months

Expo Tech Expro 3 With Technical Support Experience 13-24 months

Expo Tech Expro 4 With Technical Support Experience 24-48 months

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